Market Research

Cards (6)

  • define market research
    the objective collection, compliation and analysis of information about a market
  • product orientiation: an approach to marketing that focuses on the characteristics of the product rather than the needs of the consumer
  • market orientation: focuses on the needs of consumers and uses this information to design products that meet customer needs
  • how can ICT be used to support market research
    • company websites
    • data bases
    • social networking
  • primary research: carried out first hand eg surveys/observations
  • secondary research: already exists for a different purpose eg market reports