Communication is a process of transmitting and receiving information between or among people by the use of the system of symbols, signs, text, and behavior
Communication can involve being either the sender or receiver of a message
Communication categories include verbal, written, nonverbal, and visual communication
Verbal communication uses spoken words, either face-to-face or remotely
Face-to-face conversation and conversation by phones are examples of verbal communication
Nonverbal communication uses body language to convey a message
Hand gestures are movements of the hand, arms, or other body parts intended to indicate or emphasize something
Postures, such as the way you sit or stand, can communicate your comfort level, professionalism, and general disposition
Written communication involves sending messages, orders, or instructions in writing through various mediums like letters, circulars, manuals, etc
Letters, modules or books, and memos are examples of written communication
Visual communication includes signs, maps, drawings, color, or graphic design to convey information
Visual aids like graphs, road signs, charts, posters, and video tutorials help convey information effectively
Oral language is essential for social and academic success
Oral language can be used for giving information, instructions, explanations, narrating events, giving facts, orders, directions, and retelling experiences
Oral language is the system through which spoken words express knowledge, ideas, and feelings
Effective tips for oral language include being clear, direct & conversational, and using appropriate language for the audience
Clear language involves observing correct grammar, using shorter words and sentences, and being specific and simple
Direct & conversational language uses personal pronouns to make communication more direct and conversational
Appropriate language involves using words that suit the audience and avoiding complex words that may not be understood
Aside from speech, facial expressions and body movements can also convey thoughts or feelings
Stance refers to the manner and position in which a person stands
Stance is the manner and position in which a person stands
When speaking, keep a good posture
Stand straight with shoulders back, relaxed, and feet shoulder-width apart
Do not cross yourarms
Do not put your hands in your pocket or slouch
Face the audience as much as possible and keep your body open
Appropriate behavior refers to how you act and deliver a text through different facial expressions and body language
Facial expressions include happy, sad, angry, surprise, and afraid
Body language includes maintaining eye contact, showing good posture and smile, using hand gestures, and tilting your head to one side
Tips in delivering speech - Gestures and Posture
Stand straight to avoid swinging while speaking
Face your audience with your hands on the side and chin up
Use your hands to emphasize your message
Avoid crossing yourarms
Avoid putting hands at the back, in the pocket, or on your hips
Avoid putting handson your chin
Avoid speaking too fast or too slow, speak loud and clear
Exercise C: Identify the type of communication shown in each picture