The change from the autonomous state to the agentic state is the called the agentic shift. It occurs when there is an authority figure present. Binding factors also play a role.
Binding factors allow the person to ignore the damage of their behaviour by justifying it. This reduces the moral strain. This can include victim blaming.
It doesn't explain why some ppts didn't obey in milgrams experiment.
The agentic shift is a rapid change that can be reversed. There is no explanation for the gradual more permanent shift that could be seen (e.g. the doctors in auschwitz).
Most societies are structured hierarchically and these authority figures have legitimacy by social agreement. This means we give up some independence to those authority figures.
Problems arise when legitimate authority is used in a negative way (as seen in milgrams study).
- many countries show that different countries differ in obedience. Kilham, Australia found 16% obey. Menetell, Germany found 85% obey.This shows that authority is more accepted here (explanation for Nazis which is a credit)