lect 1

• Managers create systems and conditions that enable others to perform tasks
• Managers are responsible for building and coordinating an entire system within an organization.


  True
• Who defined management as "the art of getting things done through people"?

  Mary Parker Follett
• The four functions of management in the correct order:

  1️⃣ Planning

  2️⃣ Organizing

  3️⃣ Leading

  4️⃣ Controlling
• Management is the attainment of organizational goals in an effective and efficient manner
• What does the organizing function of management involve?

  Assigning tasks and resources
• Top managers focus on strategy
• Match the management skill with its description:

  Conceptual Skills ↔️ Ability to see the organization as a whole system

  Human Skills ↔️ Ability to work with others

  Technical Skills ↔️ Understanding specific tasks
• The controlling function of management includes taking corrective action when needed.


  True
• What is the primary focus of middle managers in an organization?

  Implementing top-level strategies
• First-line supervisors experience the most job burnout and attrition.

  True
• What is the primary goal of nonprofit organizations?

  Social impact
• Today's best managers focus on coaching and guidance rather than command and control.


  True
• Managers can gain insight and patterns from history
• Match the management perspective with its main focus:

  Classical ↔️ Efficiency and productivity

  Humanistic ↔️ Human behavior and needs

  Management Science ↔️ Quantitative techniques

  Systems Theory ↔️ Interrelated organizational parts
• Managers must consider social, political, and economic forces when making decisions.


  True
• Who is considered the father of scientific management?

  Frederick Winslow Taylor
• Scientific management focuses on improving efficiency and labor productivity.

  True
• Max Weber introduced the concept of bureaucratic organizations
• Bureaucratic organizations emphasize rational authority and technical qualifications.


  True
• Order the key movements within the humanistic perspective:

  1️⃣ Human Relations Movement

  2️⃣ Human Resources Perspective

  3️⃣ Behavioral Sciences Approach
• What are Fayol's five functions of management?

  Planning, organizing, commanding, coordinating, controlling
• What did the Hawthorne studies demonstrate in the Human Relations Movement?

  Better treatment increases productivity
• The management science perspective uses mathematics and statistics to aid in decision
• Abraham Maslow developed the hierarchy of needs in the Human Resources Perspective.


  True
• 1. Edward Deming is known as the father of the quality movement
• Which WWII-related development led to the creation of the management science perspective?

  Changing and dynamic environment
• Match the recent historical trend with its description:

  Systems Theory ↔️ Holistic view of interrelated parts

  Contingency View ↔️ Situational problem-solving

  Total Quality Management ↔️ Organization-wide quality focus
• A learning organization emphasizes continuous improvement and employee engagement.


  True
• What are the key technologies driving changes in today's technology-driven workplace?

  Supply Chain Management, Customer Relationship Management, Outsourcing