3.3 Responding to Questions and Feedback

• Why is responding to questions and feedback vital during a spoken presentation?

  Strengthens understanding and clarifies information
• What is the response strategy for clarifying questions during a presentation?

  Clarification
• Arrange the question types in order from least to most depth of exploration:

  1️⃣ Clarifying Questions

  2️⃣ Probing Questions

  3️⃣ Challenging Questions

  4️⃣ Tangential Questions
• When explaining a term like 'carbon footprint,' the response strategy is clarification.
• When a question veers off the main topic, the response strategy is reiteration.
• What is constructive feedback focused on?

  Improvement
• Why is constructive feedback essential for personal and professional development?

  Enhances understanding of strengths
• Constructive feedback focuses solely on the negative aspects of performance.

  False
• What is an example of a direct answer during a Q&A session?

  "The main benefit of renewable energy is its sustainability."
• Probing questions require an expansion of the topic to provide additional context.
• What is the key benefit of providing a direct answer during a Q&A session?

  Clarity and efficiency
• What is one characteristic of constructive feedback?

  Specific
• Steps to apply constructive feedback

  1️⃣ Focus on constructive aspects

  2️⃣ Ask clarifying questions

  3️⃣ Develop a plan to apply it
• Match the response strategy with its key benefit:

  Direct Answer ↔️ Clarity and efficiency

  Clarification ↔️ Deepens audience understanding
• Using response strategies can engage the audience during a presentation.


  True
• Reiteration is used to redirect the discussion to the main topic.


  True
• When responding to a question, providing clarification helps deepen understanding.
• Probing questions require the response strategy of expansion.
• A clarifying question seeks more details about a specific point.


  True
• Reiteration reinforces the three main points of a presentation.


  True
• Arrange the response strategies in order from least to most detail provided:

  1️⃣ Direct Answer

  2️⃣ Clarification

  3️⃣ Reiteration

  4️⃣ Expansion
• Constructive feedback helps the recipient understand their strengths and weaknesses.


  True
• What are the key characteristics of constructive feedback?

  Helpful, specific, actionable
• Why is constructive feedback essential for personal and professional development?

  Enhances understanding and performance
• Reiteration during a presentation reinforces key concepts for the audience.


  True
• How should you respond to challenging questions during a presentation?

  Direct Answer
• Clarification during a Q&A helps deepen the audience's understanding
• Constructive feedback includes both positive and negative aspects
• Identify specific areas for improvement
• What does the expansion strategy allow you to share during a presentation?

  Comprehensive knowledge
• Strategies for responding to questions during a presentation

  1️⃣ Direct Answer

  2️⃣ Clarification

  3️⃣ Expansion

  4️⃣ Reiteration
• Match the response strategy with its example:

  Clarification ↔️ "When I say 'carbon footprint,' I'm referring to the amount of greenhouse gases our activities release."

  Reiteration ↔️ "To recap, the three main points are..."
• Reiteration reinforces key concepts during a spoken presentation.

  True
• Match the question type with its response strategy:

  Clarifying Questions ↔️ Clarification

  Probing Questions ↔️ Expansion

  Challenging Questions ↔️ Direct Answer

  Tangential Questions ↔️ Reiteration
• Why does responding to questions and feedback enhance audience engagement?

  Addresses specific concerns
• What is the response strategy for challenging questions during a presentation?

  Direct Answer
• Clarification helps deepen the audience's understanding of key terms.


  True
• Constructive feedback avoids vague or general comments.
• Constructive feedback is specific, providing clear, detailed information about performance
• Responding effectively to questions during a presentation strengthens understanding