The importance of employee motivation to a business:

    Cards (26)

    • Motivated employees are more likely to leave the organization.
      False
    • Match the characteristic with the employee type:
      High engagement ↔️ Motivated employee
      Low dedication ↔️ Unmotivated employee
    • XYZ Company reduced employee turnover by 25% after implementing a comprehensive motivation program
    • At ABC Corporation, employees produced 30% more units per day after implementing a motivation program
    • Match the aspect of motivation with its employee behavior:
      Engagement ↔️ Highly engaged with customers
      Responsiveness ↔️ Prompt and attentive
      Attitude ↔️ Positive and helpful
      Problem-Solving ↔️ Proactive in resolving issues
    • What is one benefit of higher staff retention rates?
      Reduced turnover costs
    • The innovative mindset of motivated employees can lead to improved products, services, and processes
    • At ABC Corporation, employees produced 30% more units per day after implementing a motivation program
    • Motivated employees are more productive and efficient, leading to higher output and profitability
    • Motivated employees produce higher output due to their increased focus and commitment
    • Motivated employees are more likely to stay with an organization, reducing turnover costs.
      True
    • External factors affecting motivation include leadership style and rewards.
      True
    • Why are motivated employees more likely to provide better customer service?
      They are highly engaged
    • Staff retention refers to a business's ability to keep its employees
    • Why are motivated employees more likely to drive innovation within a business?
      They are highly creative
    • How does employee motivation affect productivity and profitability?
      Increases both
    • Businesses that prioritize employee motivation see benefits such as increased productivity, innovation, and retention.
      True
    • What are the two types of factors that drive employee motivation?
      Internal and external
    • What does higher job satisfaction and morale among motivated employees foster?
      Positive work environment
    • Order the characteristics of motivated employees in customer service:
      1️⃣ Highly engaged with customers
      2️⃣ Prompt and attentive
      3️⃣ Positive and helpful attitude
      4️⃣ Proactive problem-solving
    • What are examples of internal factors affecting employee motivation?
      Personal goals and values
    • Motivated employees contribute to business success by enhancing productivity and increasing overall profitability.

      True
    • Unmotivated employees at a retail store can negatively impact customer perceptions and damage the business's reputation.
      True
    • XYZ Company reduced employee turnover by 25% after implementing a comprehensive employee motivation program.

      True
    • Fostering a motivated workforce is crucial for driving business innovation and ensuring long-term competitiveness.

      True
    • Match the business with its motivation strategies:
      Google ↔️ Free meals, snacks, and recreational facilities
      Zappos ↔️ Fun, collaborative, and supportive culture
      Southwest Airlines ↔️ Empower employees to make decisions