3.10.1 Managing change

• What does strategic change typically involve in an organization?

  Fundamental shifts or transformations
• Understanding external and internal drivers is crucial for organizations to plan and implement strategic changes effectively


  True
• Kotter's 8-Step Process is more comprehensive than Lewin's Three-Step Model


  True
• Lewin's Three-Step Model addresses resistance during change implementation.

  False
• Strategic change involves fundamental shifts in an organization's direction, strategy, structure, or operations.
• Kotter's 8-Step Process is simpler to implement than Lewin's Three-Step Model.

  False
• Kotter's 8-Step Process begins with creating a sense of urgency
• One of the key limitations of Lewin's Three-Step Model is that it does not address resistance
• What role does leadership play in managing change?

  Champions change and provides direction
• Match the leadership style with its purpose:

  Transformational leadership ↔️ Inspires and motivates employees

  Transactional leadership ↔️ Manages processes and rewards
• Organizational culture can significantly impact the success of change initiatives.


  True
• Which external factor can drive strategic change?

  Technological advancements
• Declining performance within an organization is an example of a(n) internal factor.
• Resistance to change is a common challenge in managing strategic change.
• Common reasons for strategic change are classified as either external or internal
• Why is effective change management crucial for organizations?

  To minimize disruption
• Effective change implementation depends on both internal and external
• Clear and open communication ensures employees understand the change and its benefits.
• What are the two main categories of reasons for strategic change?

  External and internal
• What is the key limitation of Kotter's 8-Step Process?

  Lengthy and time-consuming
• Kotter's 8-Step Process can be lengthy and time-consuming.

  True
• Which internal factor is considered most important for successful change implementation?

  Leadership
• External factors such as technological advancements can drive the need for strategic change
• What is the primary limitation of Lewin's Three-Step Model?

  Does not address complexities
• What type of organizational culture supports strategic change effectively?

  Adaptable and innovative
• Cultural changes within an organization are considered internal factors.
• Cultural changes within a company may require adjustments in management and employee engagement strategies.


  True
• Potential loss of productivity may occur temporarily during the transition period of change.

  True
• What type of organizational culture makes it easier to implement strategic change?

  Supportive and adaptable
• A rigid, risk-averse culture can create barriers to strategic change.


  True
• Providing training helps employees adapt to new ways of working.


  True
• Match the impact of technology with its description:

  Enabling Change ↔️ Provides tools for communication

  Facilitating Change ↔️ Allows real-time data analysis
• A key factor for successful change is strong, committed leadership
• Kodak's transformation to digital imaging was driven by a culture that embraced innovation.

  True
• Match the external or internal factor with its example:

  External ↔️ Market shifts

  Internal ↔️ Declining performance
• Arrange the stages of Lewin's Three-Step Model in the correct order:

  1️⃣ Unfreezing

  2️⃣ Changing

  3️⃣ Refreezing
• What are the stages of Kotter's 8-Step Process?

  Creating urgency, building a coalition, forming a strategic vision, enlisting volunteers, enabling action, generating short-term wins, sustaining acceleration, instituting change
• What role does strong leadership play in change implementation?

  Champions change, provides direction
• Stages of Lewin's Three-Step Model

  1️⃣ Unfreezing

  2️⃣ Changing

  3️⃣ Refreezing
• Kotter's 8-Step Process addresses common challenges and is more comprehensive than Lewin's model.