4.3 Motivating employees

• Maslow's hierarchy of needs is a theory of motivation.


  True
• Motivating employees is a key focus in the GCSE Business Studies curriculum.


  True
• What are the five categories of needs in Maslow's hierarchy?

  Physiological, safety, belonging, esteem, self-actualization
• What is profit sharing in financial motivation?

  Distributing company profits
• What is employee recognition in non-financial motivation?

  Acknowledging good performance
• What are the internal and external factors that drive employee motivation?

  Interest, engagement, commitment
• Intrinsic motivation comes from external rewards such as pay rises or bonuses.

  False
• Why is motivating employees a key focus in the GCSE Business Studies curriculum?

  Improves productivity and retention
• Hygiene factors in Herzberg's Two-Factor Theory directly increase job satisfaction.

  False
• What are financial motivation methods used to motivate employees?

  Monetary rewards and incentives
• Financial motivation methods always align with employee needs and organizational goals.

  False
• Employee engagement refers to the level of commitment and involvement an employee has towards their organization.

  True
• What is the purpose of performance management in organizations?

  Ensure goals and objectives are met
• What does employee motivation refer to?

  Internal and external factors
• What are the two main types of motivation?

  Intrinsic and extrinsic
• Match the motivation theory with its key concept:

  Maslow's Hierarchy of Needs ↔️ Five categories of needs

  Herzberg's Two-Factor Theory ↔️ Hygiene and motivator factors
• Financial motivation methods include pay rises and bonuses
• Non-financial motivation methods include job enrichment
• What is an example of intrinsic motivation in the workplace?

  Job satisfaction
• What is the definition of employee motivation in this study material?

  Internal and external drivers
• Extrinsic motivation comes from external factors.
• What are the five categories of needs in Maslow's Hierarchy of Needs?

  Physiological, safety, belonging, esteem, self-actualization
• Bonuses are one-time payments for meeting specific targets
• Arrange the financial motivation methods from most common to least common:

  1️⃣ Pay rises

  2️⃣ Bonuses

  3️⃣ Commissions

  4️⃣ Profit sharing

  5️⃣ Share options
• Publicly acknowledging and rewarding good performance is called employee recognition
• Non-financial motivation addresses employees' intrinsic needs.
• Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its objectives
• Employee motivation is driven by internal and external factors
• Intrinsic motivation arises from a sense of accomplishment
• Maslow's hierarchy suggests needs must be satisfied in a hierarchical order.


  True
• Bonuses are one-time payments for meeting specific targets.

  True
• Non-financial motivation methods address intrinsic needs like growth and purpose.

  True
• There are two main types of motivation
• What are some examples of intrinsic motivation factors?

  Accomplishment, job satisfaction, purpose
• Match the motivation theory with its key concept:

  Maslow's Hierarchy of Needs ↔️ Five basic categories of needs

  Herzberg's Two-Factor Theory ↔️ Hygiene and motivator factors
• Herzberg's Two-Factor Theory proposes that motivator factors increase employee satisfaction
• Pay rises are a financial motivation method that involves increasing an employee's base salary.


  True
• What type of financial motivation involves payments based on sales or revenue generated?

  Commissions
• What are non-financial motivation methods used to motivate employees?

  Methods without monetary rewards
• What are examples of financial motivation strategies used in employee engagement?

  Bonuses, profit sharing, pay rises