3.2 Organisational structures and different ways of working

• A functional organizational structure is organized by business function.

  True
• The choice of organizational structure depends on the strategic goals of the business.


  True
• What is a key feature of a flat organizational structure?

  Employee autonomy
• Match the organizational structure with its advantage:

  Functional ↔️ Specialized expertise

  Divisional ↔️ Autonomy for divisions

  Matrix ↔️ Collaboration across functions
• What is a key feature of a functional organizational structure?

  Specialized expertise
• The matrix organizational structure combines functional and divisional structures.
• Employees in a matrix structure report to both functional and product/project managers.
• Match the organizational structure with its characteristics:

  Hierarchical ↔️ Centralized, top-down decision-making

  Flat ↔️ Decentralized, collaborative

  Matrix ↔️ Shared decision-making between functional and project managers

  Functional ↔️ Centralized within departments
• A functional organizational structure can lead to poor cross-department communication.

  True
• Telecommuting allows employees to work remotely using technology.


  True
• Order the features of project-based work from most collaborative to most temporary.

  1️⃣ Collaboration

  2️⃣ Cross-functional teams

  3️⃣ Adaptable

  4️⃣ Temporary structure
• What is a potential benefit of telecommuting for employees?

  Increased productivity
• Larger businesses tend to have more hierarchical and functional structures
• Match the organizational factor with its influence on structure choice:

  Business size ↔️ Hierarchy or flexibility

  Industry conditions ↔️ Adaptable structures

  Strategic goals ↔️ Collaboration or responsiveness
• Functional structures are efficient for coordination within functions but lack flexibility across departments.


  True
• Match the organizational structure type with its key feature:

  Hierarchical ↔️ Centralized decision-making

  Flat ↔️ Decentralized decision-making

  Matrix ↔️ Dual reporting lines

  Functional ↔️ Clear division of labor
• Telecommuting allows employees to work remotely using technology to collaborate
• Match the feature of project-based work with its description:

  Cross-functional teams ↔️ Employees from different departments

  Temporary structure ↔️ Team dissolves after project completion
• In project-based work, the team structure is permanent after the project is completed.

  False
• Steps involved in a project-based work structure

  1️⃣ Employees from different departments form cross-functional teams

  2️⃣ The team works on a specific project

  3️⃣ The project is completed

  4️⃣ The team is disbanded
• In project-based work, cross-functional teams collaborate to achieve goals
• What is one challenge of project-based work in terms of team structure?

  Complexity
• The matrix structure can lead to conflicting priorities due to dual reporting.


  True
• What is the purpose of an organizational structure within a business?

  Defines hierarchy, reporting lines, responsibilities
• Match the organizational structure with its key feature:

  Matrix ↔️ Employees report to multiple managers

  Functional ↔️ Specialized expertise within functions

  Divisional ↔️ Autonomy for divisions
• Order the following types of organizational structures from most hierarchical to least hierarchical:

  1️⃣ Hierarchical

  2️⃣ Functional

  3️⃣ Matrix

  4️⃣ Flat
• A large multinational may require a functional organizational structure.


  True
• A matrix structure can be complex to manage due to dual reporting lines.


  True
• What is a key feature of a functional organizational structure?

  Specialized expertise
• What is a key feature of a divisional organizational structure?

  Autonomy for divisions
• Order the types of organizational structures from most levels of management to fewest levels of management.

  1️⃣ Hierarchical

  2️⃣ Matrix

  3️⃣ Functional

  4️⃣ Flat
• What is a key feature of a matrix organizational structure in terms of decision-making?

  Shared between managers
• What is a disadvantage of the matrix organizational structure?

  Conflicting priorities
• What is a defining feature of project-based work?

  Cross-functional teams
• The matrix structure's dual reporting lines can lead to complexity and conflicting priorities.
• Match the factor with its impact on organizational structure choices:

  Business size ↔️ Larger firms use hierarchical structures

  Industry conditions ↔️ Dynamic industries use matrix structures

  Geographic spread ↔️ Multinational firms use divisional structures

  Employee skills ↔️ Functional structures allow specialization
• Organizational structures that facilitate collaboration are suited for growth or innovation strategies.


  True
• Organizational structures define the framework of hierarchy, reporting lines, and division of responsibilities
• Matrix structures facilitate collaboration but can create conflicting priorities due to dual reporting lines.


  True
• Divisional structures increase accountability for divisional performance.

  True