4.4 Training

• The primary goal of employee training is to enhance their job outcomes.


  True
• Match the training method with its description:

  Classroom training ↔️ Formal instruction in a classroom

  On-the-job training ↔️ Learning by performing job duties

  Mentoring/Coaching ↔️ Guidance from experienced employees
• Greater confidence in job roles as a result of training leads to increased employee satisfaction
• Steps in assessing and evaluating training effectiveness:

  1️⃣ Administer tests/quizzes

  2️⃣ Conduct practical exercises

  3️⃣ Hold feedback sessions

  4️⃣ Observe employee performance
• What is a key aspect of planning in employee training?

  Aligning with organizational goals
• What are the various methods that businesses can use to develop their employees called?

  Training methods
• What type of training involves computer-based programs accessible remotely?

  E-learning
• Why is training important for employees?

  Improved productivity
• Order the benefits of employee training for employers:

  1️⃣ Higher overall output

  2️⃣ Expanded capabilities within the team

  3️⃣ Lower turnover rates

  4️⃣ A pool of skilled professionals
• Legal compliance in training ensures adherence to laws and regulations protecting employees.


  True
• Trainee feedback is used to gather insights on the relevance, quality, and applicability of training
• What is employee training designed to improve?

  Skills and knowledge
• What does on-the-job training involve?

  Performing job duties under supervision
• The choice of training method depends on factors like training objectives and employee learning preferences.

  True
• Investing in training may lead to higher employee retention.


  True
• Mock sales calls are used in sales training to evaluate employee skills
• The provision phase of training ensures that resources and expertise are made available
• In on-the-job training, employees learn by directly performing their job duties under supervision
• In mentoring or coaching, experienced employees provide guidance and support to less experienced colleagues
• For employers, employee training can lead to lower turnover
• What are the two critical components of training programs that help gauge employee understanding and skill acquisition?

  Assessment and evaluation
• Match the legal compliance area with its key measure:

  Equal Employment Opportunity (EEO) ↔️ Offer training equally to all employees

  Health and Safety Regulations ↔️ Provide mandatory safety training

  Data Protection Laws ↔️ Secure employee data used in training
• Order the methods used to analyze the effectiveness of training programs:

  1️⃣ Pre- and Post-Training Assessments

  2️⃣ On-the-Job Observation

  3️⃣ Business Impact Metrics
• Training programs must be well-organized and aligned with organizational goals
• E-learning refers to online, computer-based training programs that employees can access remotely
• How does employee training improve productivity?

  Increases efficiency in daily tasks
• What is the purpose of tests and quizzes in training programs?

  Identify knowledge gaps
• Feedback from assessments helps trainees improve their performance.


  True
• Match the training method with its primary goal:

  On-the-job training ↔️ Learn by performing duties

  Classroom training ↔️ Formal knowledge retention
• Classroom training is often delivered by an expert trainer in a formal setting.


  True
• Match the training method with its description:

  On-the-job training ↔️ Learning by performing job duties under supervision

  Classroom training ↔️ Formal instruction in a classroom setting

  E-learning ↔️ Online, computer-based training programs

  Mentoring/Coaching ↔️ Guidance from experienced employees
• Structured discussions with trainers or supervisors during feedback sessions encourage continuous improvement
• What is the primary goal of analyzing the effectiveness of training programs?

  Ensure desired outcomes
• Continuous improvement in training programs ensures they remain aligned with evolving business needs.


  True