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2.5 Making Human Resource Decisions
2.5.1 Organisational Structures
Different ways of working:
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What is a matrix structure in an organization?
Dual reporting lines
Match the organizational structure with its key feature:
Flat ↔️ Decentralized decision-making
Tall ↔️ Multiple management levels
Matrix ↔️ Dual reporting lines
A hierarchical structure has centralized
decision-making
What is a key characteristic of a hierarchical structure?
Formal communication
What is a key advantage of a flat organizational structure?
Faster decision-making
A hierarchical structure includes multiple
management levels
True
What is a hierarchy in organizational structure?
Employees in different levels
What is a flat organizational structure?
Fewer management levels
Tall structures provide less autonomy to lower-level
employees
compared to flat structures.
True
What is a matrix organizational structure?
Combines functional and divisional
In a functional structure, employees report to a single functional
manager
A divisional structure groups employees by product, service, or
geography
A functional organizational structure divides a business into departments such as marketing, finance, and
operations
How does a functional structure group employees?
By business function
What type of reporting line exists in a divisional structure?
Single to divisional manager
A matrix structure combines elements of both functional and
divisional
structures.
A flat organizational structure has fewer management levels and more decentralized
decision-making
In a flat structure, there are fewer management
layers
A flat organizational structure has fewer management
levels
A flat organizational structure features decentralized decision-
making
What is the flow of communication in a tall organizational structure?
Top-down
What is a key advantage of a flat organizational structure?
Faster decision-making
What type of resource sharing is common in a matrix structure?
Shared across projects
Match the organizational structure with its primary focus:
Functional ↔️ Grouping by business function
Divisional ↔️ Grouping by product, service, or geography
Matrix ↔️ Combines functional and divisional elements
What is a key feature of a divisional structure?
Grouping by division
A divisional structure can lead to duplication of resources and
functions
Project-based teams are typically cross-functional, with members from different areas of
expertise
Hierarchical structures provide clear lines of
authority
and centralized decision-making.
True
What is the primary advantage of a flat organizational structure?
Direct communication
What is the defining characteristic of a tall organizational structure?
Multiple management layers
A matrix structure combines elements of functional and
divisional
Match the structure with its characteristic:
Functional ↔️ Grouping by business function
Divisional ↔️ Grouping by product, service, or geography
Matrix ↔️ Combines functional and divisional elements
Which type of organizational structure does Nike use, and why?
Divisional, by product line
What two types of structures does a matrix structure combine?
Functional and divisional
What is the central hub of a network structure responsible for coordinating?
External specialists or suppliers
A flat structure increases employee autonomy but may lead to a lack of
coordination
Larger businesses tend to benefit more from the control and coordination of a
hierarchical structure
.
True
A hierarchy is a traditional organizational structure with clear lines of
authority
A tall organizational structure is characterized by numerous management
layers
Functional structures organize employees based on their specific
roles
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