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OCR GCSE Business Studies
2. Marketing
2.3 Market segmentation
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Cards (81)
Match the geographic factor with its example:
City ↔️ Locating stores in high-traffic areas
Neighborhood ↔️ Grocery store stocking ethnic products
Promoting a bold fragrance to adventurous individuals is an example of segmentation based on
personality
.
True
Geographic segmentation divides the
market
based on location.
True
Geographic segmentation is useful for businesses with localized
operations
Segmentation increases marketing efficiency by reducing
waste
Age is a key factor in demographic segmentation because different age groups have varying
needs
Different age groups have varying needs and
preferences
Why is demographic segmentation considered a common and effective method?
Factors are quantifiable
What type of variations does regional geographic segmentation account for?
Climate, resources, demographics
Match the segmentation basis with its description:
Demographic ↔️ Dividing by characteristics like age
Geographic ↔️ Dividing by location
Psychographic ↔️ Dividing by lifestyle or values
Behavioral ↔️ Dividing by usage or loyalty
Segmentation leads to a better return on investment (
ROI
) through targeted marketing.
True
What is geographic segmentation based on?
Location
Market segmentation
is the process of dividing a market into distinct groups of customers with different needs, characteristics, or
behaviors
Match the segmentation basis with its description:
Psychographic ↔️ Lifestyle, personality, values
Behavioral ↔️ Usage, loyalty, response to marketing
Behavioral segmentation focuses on
customer
responses to marketing efforts.
True
Market segmentation allows businesses to move from generic to
tailored
marketing campaigns.
True
Income levels directly influence
consumer spending habits
.
True
What demographic factor influences spending habits and product preferences?
Income
Arrange the geographic factors in order from broadest to most specific.
1️⃣ Country
2️⃣ Region
3️⃣ City
4️⃣ Neighborhood
A grocery store stocking products tailored to the ethnic makeup of a neighborhood is an example of
geographic
segmentation.
By understanding the unique needs of each customer segment, businesses can develop tailored products, pricing, and promotional
strategies
.
What does psychographic segmentation focus on?
Lifestyle, personality, values
What is an example of targeting a demographic factor with children's toys?
Age
Adapting products for the Chinese vs. US market is an example of geographic segmentation based on
country
What does geographic segmentation allow businesses to improve?
Marketing effectiveness
How does aligning products with psychographic profiles benefit businesses?
Stronger customer relationships
What can businesses develop by understanding behavioral factors?
Highly targeted strategies
Steps in developing a targeted marketing strategy
1️⃣ Identify customer segments
2️⃣ Understand segment needs
3️⃣ Develop tailored products
4️⃣ Create targeted promotional strategies
What does market segmentation lead to in terms of customer satisfaction?
Enhanced satisfaction
Targeted marketing reduces waste by allocating resources to the most promising
customer segments
.
True
Conducting market research for segmentation is resource-intensive.
True
The benefits of market segmentation outweigh the drawbacks if resources are allocated efficiently.
True
What is the primary focus of demographic segmentation?
Customer characteristics
Order the benefits of market segmentation:
1️⃣ Improved Targeting
2️⃣ Increased Efficiency
3️⃣ Enhanced Customer Satisfaction
4️⃣ Better ROI
Income levels influence customer spending habits.
True
What does geographic segmentation allow businesses to improve?
Marketing effectiveness
Match the psychographic factor with its description:
1️⃣ Lifestyle
2️⃣ How people live and spend their time
3️⃣ Personality
4️⃣ Individual traits and characteristics
5️⃣ Values
6️⃣ Fundamental beliefs and principles
7️⃣ Attitudes
8️⃣ Feelings and perceptions towards brands
What is rewarded in behavioral segmentation for loyal customers?
Loyalty programs
One benefit of market segmentation is increased marketing
efficiency
What is one pro of market segmentation for marketing efforts?
Improved targeting
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