2.1 Technology

• Technology influences human resources in businesses by streamlining recruitment and training processes


  True
• Production technology uses machinery and automation in the manufacturing process


  True
• Match the area with its impact on business operations

  Efficiency ↔️ Streamlined processes, faster task completion

  Cost Reduction ↔️ Lower labor and operational costs
• Data analytics software helps businesses make better data-driven decisions


  True
• VoIP phones and Microsoft Teams are examples of Communication Technology
• Technology enhances business operations by improving efficiency, reducing costs, and enhancing communication
• Automated marketing campaigns and personalized content improve efficiency
• Technology influences HR activities by automating job postings and online assessments


  True
• Data analytics in performance management track employee metrics
• What are the primary goals of businesses when using technology?

  Improve operations and efficiency
• Match the type of technology with its example:

  Communication Technology ↔️ Microsoft Teams

  Security Technology ↔️ Firewalls

  Production Technology ↔️ CNC machines

  Information Technology (IT) ↔️ CRM software
• Order the challenges businesses face when implementing new technologies

  1️⃣ High initial costs

  2️⃣ Employee resistance

  3️⃣ Compatibility issues

  4️⃣ Cybersecurity threats
• Communication Technology includes tools such as email, video conferencing, and phones
• Technology examples for efficiency include IT systems and CRM software
• IT systems such as CRM software and ERP systems are examples of Information Technology
• IT systems and CRM software streamline business processes


  True
• Improved customer relationship management (CRM) enhances sales technology


  True
• Online assessments and video interviews streamline the hiring process
• CRM software and ERP systems are examples of Information Technology


  True
• Information Technology (IT) includes computers, software, and digital systems for data processing, communication, and information management
• How does technology enhance business efficiency?

  Streamlines processes
• Match the marketing or sales technology with its benefit:

  Advanced analytics ↔️ Customer insights

  Streamlined lead management ↔️ Faster quote generation
• Technological training reduces costs and increases accessibility
• What are three strategies for businesses to adapt to technological changes?

  Continuous learning, embracing flexibility, fostering innovation
• In marketing, technology expands digital channels and enables targeted advertising
• Online job boards and video interviews have made recruitment faster and more efficient.

  True
• High initial costs and uncertain ROI are financial challenges of technology implementation.


  True
• Technology has a significant impact on marketing and sales
• Information Technology (IT) includes computers, software, and digital systems
• Security Technology protects businesses with surveillance systems and cybersecurity measures


  True
• Email and video conferencing enhance internal and external communication
• CNC machines and automated assembly lines are examples of Production Technology

  True
• CCTV cameras and firewalls are examples of Security Technology

  True
• Automated processes and cloud storage lower labor and operational expenses
• Advanced analytics in marketing technology provide customer insights
• Virtual classrooms and webinars are used for remote and flexible training

  True
• CNC machines and automated assembly lines are examples of Production Technology
• Production Technology uses machinery and automation to lower labor costs and boost efficiency.


  True
• Automated processes and cloud storage help businesses reduce operational expenses.


  True
• What are the key areas where technology has enhanced human resources?

  Recruitment, training, performance management