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AQA GCSE Business Studies
Influences on business
2.1 Technology
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Cards (42)
Technology influences human resources in businesses by streamlining
recruitment
and training processes
True
Production technology uses
machinery
and automation in the manufacturing process
True
Match the area with its impact on business operations
Efficiency ↔️ Streamlined processes, faster task completion
Cost Reduction ↔️ Lower labor and operational costs
Data analytics
software
helps businesses make better data-driven decisions
True
VoIP phones and Microsoft Teams are examples of Communication
Technology
Technology enhances business operations by improving efficiency, reducing costs, and enhancing
communication
Automated marketing campaigns and personalized content improve
efficiency
Technology influences HR activities by
automating
job postings and online assessments
True
Data analytics in performance management track employee
metrics
What are the primary goals of businesses when using technology?
Improve operations and efficiency
Match the type of technology with its example:
Communication Technology ↔️ Microsoft Teams
Security Technology ↔️ Firewalls
Production Technology ↔️ CNC machines
Information Technology (IT) ↔️ CRM software
Order the challenges businesses face when implementing new technologies
1️⃣ High initial costs
2️⃣ Employee resistance
3️⃣ Compatibility issues
4️⃣ Cybersecurity threats
Communication Technology includes tools such as email, video conferencing, and
phones
Technology examples for efficiency include IT systems and CRM
software
IT systems such as CRM software and ERP systems are examples of Information
Technology
IT systems and
CRM software
streamline business processes
True
Improved customer relationship management (
CRM
) enhances sales technology
True
Online assessments and video interviews streamline the hiring
process
CRM software and ERP systems are examples of
Information Technology
True
Information Technology (IT) includes computers, software, and digital systems for data processing, communication, and information
management
How does technology enhance business efficiency?
Streamlines processes
Match the marketing or sales technology with its benefit:
Advanced analytics ↔️ Customer insights
Streamlined lead management ↔️ Faster quote generation
Technological training reduces costs and increases
accessibility
What are three strategies for businesses to adapt to technological changes?
Continuous learning, embracing flexibility, fostering innovation
In marketing, technology expands digital channels and enables targeted
advertising
Online job boards and video interviews have made recruitment faster and more efficient.
True
High initial costs and uncertain ROI are
financial
challenges of technology implementation.
True
Technology has a significant impact on marketing and
sales
Information Technology (IT) includes computers, software, and digital
systems
Security Technology protects businesses with surveillance systems and
cybersecurity
measures
True
Email and video conferencing enhance internal and external
communication
CNC machines and automated assembly lines are examples of Production Technology
True
CCTV cameras and firewalls are examples of Security Technology
True
Automated processes and cloud storage lower labor and operational
expenses
Advanced analytics in marketing technology provide customer
insights
Virtual classrooms and webinars are used for remote and flexible training
True
CNC machines and automated assembly lines are examples of Production
Technology
Production Technology uses machinery and
automation
to lower labor costs and boost efficiency.
True
Automated processes and cloud storage help businesses reduce
operational expenses
.
True
What are the key areas where technology has enhanced human resources?
Recruitment, training, performance management
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