3.6.5 Making human resource decisions: improving employer-employee relations

• Maintaining strong employer-employee relations fosters employee engagement and loyalty.


  True
• Open communication is a key factor in strong employer-employee relations.

  True
• Lack of trust can result in adversarial relationships between employers and employees.


  True
• Open, transparent, and frequent dialogue is a characteristic of effective communication in employer-employee relations.


  True
• What does employee empowerment involve?

  Autonomy and ownership
• What is one potential consequence of perceived bias in promotions?

  Loss of trust
• What type of relationship can distrust and lack of respect create?

  Adversarial relationship
• Company-wide town hall meetings are an example of open communication
• What does mutual confidence and regard between staff at all levels signify?

  Trust and respect
• What are the impacts of poor communication on employer-employee relations?

  Decreased morale and misunderstandings
• Creating a supportive work environment can reduce employee burnout and increase their engagement
• Collaboration tools can facilitate teamwork and information sharing in organizations.


  True
• What is a key characteristic of an effective performance management system?

  Clear, objective criteria
• Strong employer-employee relations are built on factors such as open communication, trust, and mutual respect
• A lack of career growth opportunities contributes to an unsupportive work culture
• An autocratic management style often leads to weak employer-employee relations
• Match the human resource issue with its solution:

  Unfair Compensation ↔️ Ensure fair compensation and benefits

  Lack of Support ↔️ Create a supportive work environment
• What do two-way feedback channels allow employees to do?

  Voice concerns and ideas
• Town hall meetings can foster trust and collaboration in a company.


  True
• Tying compensation to clearly defined performance metrics can foster fairness and trust.


  True
• Maintaining strong employer-employee relations can improve overall business performance.


  True
• Poor communication between management and employees is a characteristic of weak employer-employee relations.


  True
• Unfair compensation is a common issue that can damage employer-employee relations.

  True
• What is essential for maintaining a positive and productive work environment?

  Addressing human resource issues
• What are the consequences of a lack of support in the workplace?

  Burnout, reduced productivity
• Ineffective communication often involves a top-down approach with limited employee input
• Match the characteristic with its description:

  Clear, objective performance criteria ↔️ Standards communicated to employees

  Regular feedback and coaching ↔️ Supports employee development
• Factors contributing to strong employer-employee relations

  1️⃣ Open communication

  2️⃣ Trust and mutual respect

  3️⃣ Collaborative decision making

  4️⃣ Supportive work environment

  5️⃣ Fair compensation and recognition
• Match the factor with its description:

  Open Communication ↔️ Transparent dialogue between management and employees

  Collaborative Decision Making ↔️ Involving employees in key business decisions

  Fair Compensation and Recognition ↔️ Providing equitable pay and acknowledgment
• Positive employer-employee relations are crucial for a productive and motivated workforce
• What does a supportive work environment encourage in employees?

  Development and growth
• Lack of trust can lead to adversarial relationships and suspicion among employees.

  True
• What is the solution for decreased morale caused by poor communication?

  Open communication channels
• What is an example of two-way feedback in communication strategies?

  Company-wide town hall meetings
• Micromanagement and strict top-down control undermine employee empowerment
• A transparent performance review process fosters fairness and trust among employees.


  True
• What are the benefits of effective conflict resolution and dispute management?

  Trust, open communication, and collaboration
• Why is an impartial investigation necessary in conflict resolution?

  To understand root causes
• Open communication between management and employees promotes transparency
• Common human resource issues significantly impact employer-employee relations

  True