1.5.1 Business stakeholders

• What are employees primarily interested in?

  Job security, wages, conditions
• What is the local community affected by?

  Employment, environment, development
• Suppliers depend on the business for ongoing contracts and timely payment
• Shareholders are interested in dividends from the business.


  True
• What do employees seek from a business?

  Job security, fair wages
• Customers are interested in quality products, value, and customer service
• Businesses should balance the interests of all stakeholders for long-term sustainability.


  True
• Shareholders primarily seek a return on investment and financial stability.


  True
• The government is interested in legal compliance and economic contributions from businesses.

  True
• Investing in environmentally-friendly practices aligns the interests of shareholders and local communities.

  True
• Business stakeholders can be internal or external.


  True
• Shareholders invest in a business for financial success and returns.

  True
• What are managers primarily interested in?

  Profitability, growth, efficiency
• Customers seek quality, price, and availability of products and services
• Employees are concerned with job security, fair wages, and good working conditions
• What is shareholders' main concern?

  Return on investment
• Match the stakeholder group with their primary interest:

  Shareholders ↔️ Return on investment

  Customers ↔️ Quality products/services

  Employees ↔️ Job security, fair wages

  Local Communities ↔️ Environmental responsibility
• Business stakeholders are individuals or groups who have an interest in, or are affected by, the activities and performance of a business.interest
• Business stakeholders are individuals or groups who have an interest in, or are affected by, the activities and performance
• Customers are concerned with the quality, price, and availability
• Business stakeholders can be either internal or external
• What do employees value most in their jobs?

  Security, wages, conditions
• What is the primary interest of shareholders?

  Return on investment
• Customers are primarily interested in the quality and value of products.

  True
• Order the primary interests of the following stakeholders:

  1️⃣ Shareholders: Return on investment

  2️⃣ Customers: Quality products/services

  3️⃣ Employees: Job security, fair wages

  4️⃣ Suppliers: Timely payments

  5️⃣ Local Communities: Environmental responsibility

  6️⃣ Government: Legal compliance
• Why is understanding stakeholder interests crucial for businesses?

  Maintain relationships, ensure sustainability
• What are employees primarily interested in?

  Job security, fair wages
• What is an example of stakeholder conflict?

  Shareholders vs. employees
• What is one outcome of stakeholder conflict?

  Difficult trade-offs
• Stakeholder cooperation leads to mutually beneficial outcomes for the business.


  True
• Shareholders are primarily interested in financial returns and profitability.
• Suppliers are interested in reliable contracts and timely payments.
• Shareholders are primarily interested in maximizing profits and financial stability.


  True
• Stakeholder conflict arises when the interests of different groups are in opposition.


  True
• Stakeholder conflict occurs when the interests of different stakeholder groups are in opposition
• Stakeholder cooperation can arise when a business invests in environmentally-friendly practices
• Effective communication is a key strategy in managing stakeholder relationships
• What is an example of stakeholder conflict influencing business decision-making negatively?

  Shareholders vs. employees
• What is a potential benefit of stakeholder cooperation?

  Synergies and collaboration
• What are business stakeholders affected by?

  Business activities and performance