Unit 1 : REVIEW OF TOURISM AND HOSPITALITY

• The tourism and hospitality industry strongly affect one another several associations and industry leaders consider the combined industries of tourism and hospitality as one large industry which includes: 1. food and beverage services, 2. lodging services, 3. recreation and wellness services, 4. travel related services, 5. the MICE.
• The components of the tourism and hospitality network may be independent and competitive business yet they are interrelated and interdependent.
• The food and beverage component - the public looks for food and beverage services everywhere.
• Lodging component - this is where people stay when traveling or on vacation, involves providing overnight or even long term services to guest.
• Recreation and Wellness Component - this refers to activities that promote health and relaxation such as spas, gyms, golf courses, etc.
• Travel and tourism Component - used together as umbrella term to refer to those businesses that provide primary services to travelers. This includes not only food and beverages, lodging, recreation but also transporation services.
• Transportation - the main purpose of transportation is to make it possible for people to go from one place to another.
• Travel Agencies and Tour Operators - are modern editions to the travel and tourism world.
• Travel Agent - is the one who sells travels services in a travel agency. He or she sells travel services that are assembled by other into "packages" in the travel business.
• Package is a bundle of related travel services offered to a buyer at a single price
• Tour Operators are wholesalers who made the necessary contacts with hotels, airlines, and other providers of travel services and devise packages that will appeal to retail buyers.
• Tour Operators - they are volume purchasers who can negotiate lower prices because of their high-volume purchases. They can sell tour packages at a cheaper price than the individual consumer.
• Mice means - Meetings, Incentives, Conventions, Exhibitions
• The MICE industry is one of the fastest-growing and lucrative areas of the tourism and hospitality industry. One of the features of the MICE industry is its potential to attract national and international visitors.
• The Mice industry are advantageous to hotels, resorts, and restaurants in offsetting the low and off-peak business periods.
• Tourism Motivation is a meaningful state of mind which adequately disposes an actor or a group of actors to travel.
• The stimulus inputs, which stem from physical or social environment and the organism, give rise to awareness of potential satisfaction, thereby initiating a sequence of motivated behavior.
• Motives are aroused when individuals think of certain activities they could, should pr might do in the future that are potentially satisfaction-producing.
• Satisfaction that individuals expect to derive from involvement in a leisure activity is linked to two motivational forces: Approach (seeking) and Avoidance (escape).
• Individuals perceive a leisure activity as a potential satisfaction-producer for two major reasons: Provides Intrinsic rewards, such as feelings of mastery and competence and helps them Leave the routine environment behind themselves.