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• Computer System Servicing NCII refers to a course or assessment designed to develop and enhance the knowledge, skills, and attitude of a computer systems service technician or anyone who wants to enhance their knowledge of computer system servicing.
• Install and configure computer systems is a core competency in Computer System Servicing NCII.
• Set-up Computer Networks is a core competency in Computer System Servicing NCII.
• Computer Servers is a core competency in Computer System Servicing NCII.
• Maintain and Repair Computer Systems and Networks is a core competency in Computer System Servicing NCII.
• Cabling is a core competency in Computer System Servicing NCII.
• Assemble and disassemble are core competencies in Computer System Servicing NCII.
• Operating system installation is a core competency in Computer System Servicing NCII.
• An operating system is a system software that manages computer hardware and software resources, and provides common services for computer programs.
• Examples of operating systems include Windows OS, MacOS, Linux, and Ubuntu.
• Windows Server 2012 is an example of an operating system for servers.
• Windows 8 is an example of an operating system for clients.
• Back up and restore involves safeguarding and recovering data, files, and system configurations in the event of data loss, system failures, or unforeseen incidents.
• Folder redirection in Windows allows users to redirect the storage location of specific user folders from their default location to a different network location or storage device.
• WAP configuration in Windows allows wireless-capable devices to connect to a wired network using Wi-Fi and involves adjusting settings to optimize network performance, enhance security, and tailor the wireless environment to specific requirements.
• Installing and organizing cables to connect various electronic devices and systems, which plays a crucial role in the functioning of telecommunications, computer networks, audio visual systems, and other technology-related setups, is a core competency in Cabling.
• DHCP Server is the process of assigning IP addresses and other network configuration parameters to devices within a network and plays a crucial role in simplifying network administration and ensuring efficient resource utilization.
• Assembly and disassembly involve a series of steps to put together or take apart the various hardware components.
• Printer installation in Windows enables a computer or networked device to communicate and interact with a physical printer, allowing users to print documents, images, or other content.
• Remote desktop enables users to access and control a computer or device from a remote location, providing a seamless and interactive computing experience, and allowing users to work, manage, troubleshoot, or collaborate on a computer as if they were physically present at its location.
• The computer software configured before installing the OS is called BIOS
• To improve a computer's built-in video card, advise the client to buy a video card with higher memory capacity, e.g., Nvidia GForce brand
• For small screws usually found in Compaq and Apple computers, use a Torx Screwdriver
• To check if the power supply is providing enough voltage output, use a voltmeter and measure the output voltage using the appropriate setting
• If a customer wants to install an operating system but doesn't have an optical drive, create a bootable flash drive
• If after installing both the IDE hard drive and optical drive only one drive is working, check the Jumper Setting
• If a brand new computer's monitor doesn't display any image or character, check the power on switch, monitor cable, or try another cable
• After installing peripheral devices like a sound card, install the driver
• If a lightning storm occurs while assembling a computer, power off the computer and unplug it from the outlet
• A bootable disk containing a full usable OS is called a Live CD/DVD
• To network two computer units only, use a Crossover cable
• For networking more than 300 computers, suggest a Client-Server type of network
• For only a few computer units, recommend a Peer-to-peer network
• If devices to be networked are far from each other, use an extender or repeater
• If suspecting the cable is causing trouble in the network, get a LAN tester and check the cable or swap a good or working cable in place of the suspected one
• The two kinds of Linux boot loader are GRUB and LILO
• The term used for software that is one part of the OS is Third-party software/installer
• Directory Services allow businesses to define, manage, access, and secure resources including files, printers, people, and applications
• Windows Server 2008's special installation option that creates a minimal environment for running specific server roles is Server Core
• The minimum storage space required for Active Directory installation files is 200MB