GPHC Workshop

• What does the GPhc regulate?

  *pharmacy professionals (pharmacists + technicians)*pharmacy premises*pharmacy education + training
• What makes up the jobs of the gGPhc?

  *pharmacy inspections*set standards and guidance *pharmacy register (online, public access)*revalidation*investigate reported concerns → fitness to practice
• What are the GPhc expectations of pharmacy professionals?

  *registration and renewal *follow standards +guidance*revalidation
• What happens during an inspection?

  *inspector introduces themselves to pharmacy team + explanation of process*evidence (observation, questions, scenarios, documentation)*feedback given *written report provided → improvement action plan, failure to comply with action plan = statutory enforcement risk to public
• What is the definition of fitness to practice?

  An ability to demonstrate the skills, knowledge, character and health required to do their job safely and effectively
• When would fitness to practice be questioned?

  *behaviour is putting others at risk*practising in an unsafe way* health issues affecting ability to make safe judgements about patients
• What are the types of things investigated?

  *working under the influence of alcohol or drugs*deficient professional competence *misconduct- serious unprofessional or inappropriate behaviour *criminal convictions *dishonesty or fraud*dispensing errors*adverse physical or mental health
• What is entailed in a preparation or dispensing error?

  *repeated pattern of errors*no measures in place for prevention*not appropriately informing patient*supportive measures to improve practice*different thresholds may trigger investigation
• What do the GPhc not investigate?

  *claims for compensation *customer service issues (impolite staff)*contract issues (opening hours)*non pharmacy professionals - students*prescription charges*electronic prescriptions *non medicinal products
• What do the GPhc address concerns about (students + trainees)?

  *quality of education and training *FtP of the pharmacist or technician you are working with*exceeding criteria for registration time limit
• What do the GPhc not address concerns about (students + trainees)?

  *academic judgement - pass/fail*tuition fees*employment/contract issues and working hours