A3- Specific responsibilities of people who work in HSC

• What are the five care values?

  • promoting anti - discriminantory practice
  • empowering individuals
  • ensuring safety
  • information management and communication
  • Being accountable to professional bodies
• What is one way that a healthcare assistant can promote a patients dignity ?

  Pulling the curtain around their bed when washing them
• what can be demonstrated by courtesy, good communication and taking time?

  Respect
• What is the term for ensuring that children a re growing up in crimunstances consistent with the provision of safe and effective care?

  Safegurading
• What is one example of ensuring safety in a hospital?

  Doors that have secure entry key pads to wards
• What would be one example of anti- discriminatory practice?

  An equality policy
• What is an example of a way that service users could be supported to express their needs?

  Translator
• What is a way that choices can be promoted in a residential home?

  Residents can choose to have hot drinks and snacks at any time
• What is a key feature of many codes of conduct?

  Maintaining trust
• What is an example of correct information management?

  All electronically stored data is password protected.
• What is prejudice?

  A pre judgement made about someone based on their charachteristics such as age, gender, disability
• What is direct discrimination?

  When someone is treated less favourably due to their characteristics.
• What is indirect discrimantion?

  When a policy, practice or rule is applied to everyone but it puts some people at a distinct disadvantage.
• What are some strategies that promote good anti- discriminatory practice?

  • Understanding the individual needs of all service users
  • Challenging both intentional and unintentional discrimination against patients
  • Ensure that the setting is a welcoming and accessible environment for all
  • Celebrating the contribution that a wide and diverse range of people can bring to the setting
• Another strategy that promotes good anti- discriminatory practice is ensuring that wheelchair users have access to the settings - ramps, wider doors, toilets adapted and rooms arranged for easy movement.
• Implementing strategies for good anti discriminatory

  Use of written and visual communication with a service user with a hearing impairment - employing a signer or interpreter also ensuring that their is a quiet area for important conversations.
• Implementing strategies for good anti discriminatory

  Information should be available in a number of languages for service users that don't speak English to meet their individuals needs.
• Implementing strategies for good anti discriminatory

  Dietary requirements should be met religious festivals must be respected and observed.
• What is the equality act?

  The equality act is a law that protects you from discrimination.It mean that discrimination on the basis of certain personal characteristics(age, disability, sexual orientation, religions, and sex) is against the law.
• What is the human right act?

  human right act guarantees rights to people cared for by public authorities to be treated equally, with fairness, dignity and respect.

  Also guarantees:

  • access to an education
  • freedom of expression
  • freedom from torture and inhuman treatment
  • Liberty
• What is empowerment?

  Is giving the power over to the services.Anything we can do to make patients feel that they are control of their care ,lives and their condition will empower them.Empowered patients feel happier and engage with their treatment .It is a responsibility of all health and social care worker to empower service users
• Ways of empowering a service user

  • providing individualised care
  • promoting users' dignity
  • Promoting independence
  • Promoting users' rights choices and well-being
  • Putting the service user at the heart of the service provision
• Individualised care and empowerment

  The service user can understand the choices that they can make about their care, contribute to decision making and to take control of their lives

  Professionals should gain their clients consent before carrying out with a procedure, treatment or making arrangement for care - This ensures that the service user is at the heart of the service user.