Purposive Communication

• Verbal communication is the use of spoken or written words to convey a message.
• Verbal communication is direct, explicit, and more structured than non-verbal communication.
• Verbal communication includes language, tone, and voice modulation.
• Clarity and Simplicity: Emphasize the importance of clear and straightforward communication.
• Cultural Education: Advocate for learning and respecting cultural norms.
• The choice of words and vocabulary in multicultural contexts may involve translation or code-switching to accommodate different language speakers.
• How something is said can significantly affect the message's interpretation in verbal communication.
• Speed and Clarity: The pace of speech and clear articulation can ensure the message is understood as intended.
• Informing in verbal communication involves conveying information or knowledge.
• Persuading in verbal communication involves influencing others to accept a certain point of view or action.
• Building relationships in verbal communication involves establishing rapport and understanding through dialogue.
• Expressing emotions in verbal communication involves sharing feelings and emotional states.
• Non-verbal communication encompasses all forms of communication that do not involve words.
• Non-verbal communication is more about the subtleties and nuances of interaction, including body language, facial expressions, and even silence.
• Managing Impressions: Non-verbal cues can be used to manage how others perceive us, often unconsciously.
• Regulating Interactions: Non-verbal cues often indicate when it's another person's turn to speak or when a conversation is over.
• Touch: Can convey comfort, familiarity, or dominance, but is highly culture-specific.
• Paralanguage: Includes elements like tone, loudness, inflection, and pitch in speech.
• Body Language: Posture, gestures, and movements can convey confidence, openness, or defensiveness.
• Reinforcing Verbal Communication: Non-verbal cues can complement, emphasize, or contradict what is said verbally.
• Defining Relationships: The nature of non-verbal interactions can define the closeness, hierarchy, or nature of a relationship.
• Eye Contact: Indicates attention, interest, or avoidance.
• Facial Expressions: These are universal indicators of emotions and feelings.
• Proximity and Space: Personal space varies culturally and can indicate intimacy or aggression.
• Conveying Emotions and Attitudes: Often, how something is said is as important as what is said.
• Active Listening: Encourage attentiveness and understanding.
• Verbal Communication:

  • Nature: the use of spoken or written words to convey a message
  • Direct, explicit, and more structured than non-verbal communication
  • Includes language, tone, and voice modulation
• Elements of Verbal Communication:

  • Language: choice of words and vocabulary
  • Tone and Pitch: how something is said can significantly affect message interpretation
  • Speed and Clarity: pace of speech and clear articulation ensure the message is understood as intended
• Functions of Verbal Communication:

  • Informing: conveying information or knowledge
  • Persuading: influencing others to accept a certain point of view or action
  • Building Relationships: establishing rapport and understanding through dialogue
  • Expressing Emotions: sharing feelings and emotional states
• Non-Verbal Communication:

  • Nature: encompasses all forms of communication that do not involve words
  • Focuses on subtleties and nuances of interaction, including body language, facial expressions, and silence
• Elements of Non-Verbal Communication:

  • Facial Expressions: universal indicators of emotions and feelings
  • Body Language: posture, gestures, and movements convey confidence, openness, or defensiveness
  • Eye Contact: indicates attention, interest, or avoidance
  • Proximity and Space: personal space varies culturally and can indicate intimacy or aggression
  • Touch: conveys comfort, familiarity, or dominance, but is highly culture-specific
  • Paralanguage: includes elements like tone, loudness, inflection, and pitch in speech
• Functions of Non-Verbal Communication:

  • Reinforcing Verbal Communication: non-verbal cues complement, emphasize, or contradict verbal messages
  • Conveying Emotions and Attitudes: how something is said is as important as what is said
  • Managing Impressions: non-verbal cues used to manage how others perceive us
  • Defining Relationships: non-verbal interactions define the closeness, hierarchy, or nature of a relationship
  • Regulating Interactions: non-verbal cues indicate when it's another person's turn to speak or when a conversation is over
• Strategies for Effective Communication:

  • Active Listening: encourage attentiveness and understanding
  • Cultural Education: advocate for learning and respecting cultural norms
  • Clarity and Simplicity: emphasize the importance of clear and straightforward communication
• Modes of Communication:

  • Face-to-face: informal or casual conversation between two or more people, highly effective with visual cues
  • Video: online communication alternative to in-person meetings, popular applications include Messenger, Facetime, Skype, and Google Meet
  • Audio: only the speaker's voice is heard, great for connecting remote people but lacks visual cues
  • Text-based: wider reach, disseminates information quickly to a bigger audience, examples include e-mails, chat, and forums
• Fundamental Purposes of Communication

  • Obtaining information
  • Providing information 
  • Disseminating Information
  • Persuading 
  • Arguing
• Communication

  A natural phenomenon of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures
• Appropriate form of messaging

  For every instance of communication, there is an appropriate form of messaging
• Whether we speak or not, we communicate with the other party
• Communication happens anytime and anywhere
• Communication has progressed significantly in the last five years