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Theme 2
2.2
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Cards (42)
Consumer trends
Habits
and
behaviours
of consumers around the products they
buy
and how they
use
them
Aim to meet
needs
by
providing
products or services
Successful businesses
anticipates
needs of consumers
Demand
changes for items
overtime
Sales forecasting
Predicting
future
trends based on
past
data
Businesses may want to
predict
Sales
of a
product
Effect of
promotion
on
sales
Changes in
market size
Long term trends
Long
term changes
Affect
sales
forecasting and business
strategies
Fashion
Consumer preferences can be
unpredictable
Difficult to
forecast
sales
Seasonal
variation
Purchases
in different amounts during different
seasons
Results in different
cash flow
Economic
variables
Measurements
of different aspects of the
economy
that give
indication
of how the
economy
is performing
Economic growth
Judged by using gross
domestic
products.(measure of the total
output
of the economy)
An increase in economic
growth
means and increase in
business
sales
Interest rates
Changed by
banks
and
financial
institutions
An increase in interest rates means a
higher
cost of
loans
which
decrease
the demand for
loans
An increase in interest rates means a
decrease
in
sales
forecast
Exchange rates
Increased exchange rates means it will be
cheaper
to
import
goods
UK business sales will be
low
due to
foreign
competitors
UK good will be more
expensive
for those abroad
Sales forecast should
decrease
Unemployment
During a
recession
unemployment
rises
Economic
crisis in
2008
made
3million
unemployed
When unemployment is
high
sales forecast is
low
Unemployment
Rises during a
recession
Spending
falls
Actions of competitors
Where competitors use a
strategy
to gain
market share
,
sales forecast
needs to
decrease
Significant actions by competitors will make
time series
data a less
reliable
source of data
Extrapolation
Using
trends
established from historical data to forecast the
future
Advantages
Simple
Not much
data
required
Quick
and
cheap
Disadvantage
Unreliable
if fluctuations in
past
data
Assumes past trends will
continue
in the future
Expert opinion
Can be
subjective
Can be
wrong
Different experts have
different
views
Range of data
Not very
accurate
Not
easy
to collect data
Data
can
change
Sales
revenue
The value of
output
sold - Calculated
price
x quantity of
output
Sales volume
This is the quantity of
output sold
in a particular time
period
Variable cost
A cost that
rises
as
output rises
Fixed cost
A
cost
that does not
change
as a result of a change in
output
in the
short
run
Average
cost or
unit
cost
The cost of producing one unit. Calculated by
dividing
the
total
cost by the
output
Total costs
All
fixed
and
variable
costs added together
Contribution per unit
Selling
price –
variable
cost
Total contribution
Unit
contribution
× number of
units
sold
Profit
Total
contribution –
fixed
costs
Break even output
Fixed
costs ÷
contribution
per unit
Margin of safety
Actual level of
output
–
breakeven
point
Limitations of
break-even
analysis:
View source
Assumes
all output
is
sold
so that
output
equals
sales
(no
stocks
are held)
View source
Assumes
unchanging conditions
, such as the break-even chart being drawn for a given set of
conditions
, unable to cope with sudden
increases
in wages and prices
View source
Accuracy of data depends on the
quality
of the data used
View source
Multi-product
businesses need multiple
graphs
as each product has different
unit costs
and
prices
View source
Some
fixed
costs are stepped, for example, needing more
capacity
may increase rent as a larger
building
is required
View source
Some relationships are not
linear
, sometimes total
revenue
and total
cost
aren't
linear
but form more of a
curve
View source
Variance
A budget can turn out
favourable
or
adverse
This is decided by comparing the actual
output
/
revenue
/
sales
to the
budget
made
Causes of Favourable variance
Stronger market demand
Selling price is higher than a budget
Cautious sales forecast assumptions
Competition weakness
Better than expected efficiency
Causes of Adverse variance
Unexpected
events leading to unbudgeted costs
Overspends
Sales
forecast is
overoptimistic
Competition pricing force selling prices to be
lower
than budgeted
Benefit of budgets - Monitoring
Set up objectives
Success
can be viewed in relation to the
budget
Benefit of budgets - Planning
Forces people to think
ahead
Anticipates
problems
and
solutions
Benefit of budgets -
Co-ordination
Managers can
control
and
coordinate
different areas
Benefit of budgets - Communication
Removes
uncertainty
of
decision
making
Clear
plan in place
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