Employee- employer relations

• What is the main focus of improving employer-employee relations?

  Managing and improving communications and relations
• What influences the methods of employer-employee involvement?

  Various factors including organizational culture
• Why is it important to improve employer-employee relations?

  It enhances productivity and morale
• What is the link between motivational techniques and employee-employer relations?

  • Motivational techniques affect the quality of relations
  • Better techniques lead to improved relations
  • Poor techniques can harm relations
• What are barriers to effective communication between employees and employers?

  Trust issues, intermediaries, and size
• How can attitudes affect communication in a workplace?

  Employees must trust managers to communicate
• What is the impact of a tall hierarchy on communication?

  Messages can get lost through intermediaries
• What happens if employees do not share the firm's objectives?

  It can cause problems with communication
• What is a key influence on employee involvement related to organizational structure?

  The size and complexity of the structure
• How does leadership style affect employee involvement?

  Democratic styles create more involvement opportunities
• What is the main function of a trade union?

  To negotiate on behalf of the workforce
• What is collective bargaining?

  A process where representatives negotiate issues
• What are some issues that trade unions negotiate on?

  Pay, working conditions, and contracts
• What benefits do trade unions provide to employers?

  They improve communication and accountability
• What is a works council?

  A forum for discussing working conditions
• How are employee representatives chosen for a works council?

  They are elected by the workforce
• What is a limitation of works councils?

  They are purely consultative and non-binding
• What triggers industrial disputes?

  Disagreements between management and unions
• What is industrial action?

  Measures taken to halt or slow production
• What is the role of ACAS?

  To improve organization and working lives
• How does ACAS help resolve disputes?

  By arbitrating between organizations and unions
• Why are good employer-employee relations important?

  They lead to faster organizational growth
• What is a key aspect of successful industrial relations?

  Compromise and recognition of needs
• What are other methods of employee involvement besides trade unions?

  • Employee groups with elected representatives
  • Employee co-operatives allowing shareholding
  • Examples include John Lewis
• What are some formal paths of employee representation?

  Work councils, trade unions, quality circles
• How does increased motivation affect productivity?

  It leads to increased productivity
• What is a consequence of increased productivity?

  Lower absenteeism and staff turnover
• Why is it beneficial for workers to stay longer with a company?

  They become more knowledgeable and experienced
• How does employee experience improve decision-making?

  It enhances the decision-making process
• What additional contribution does increased motivation provide?

  More knowledge and ideas from employees
• How does increased productivity affect competitiveness?

  It potentially increases competitiveness
• What can increased productivity lead to in terms of costs?

  Lower unit costs and lower prices
• What is a potential result of lower prices?

  Increased market share
• How does employee motivation affect innovation?

  It may lead to more innovation
• What is a benefit of improved trust between employers and employees?

  Better management of knowledge and information
• How does good employer-employee relations contribute to organizational flexibility?

  It fosters a more flexible organization
• What is one reason for resistance mentioned in Qatar's four reasons?

  Trust issues
• What is the overall impact of good employer-employee relations?

  Improved decision-making and organizational performance
• What are the interchangeable terms discussed in employee representation?

  Employee representation and employee involvement
• What is the main goal of employee representation and involvement?

  To involve employees in decision-making