Bob’s character represents the working poor in Victorian times. Even though he works hard over long hours, he still struggles to support his family and provide adequately to improve Tiny Tim’s health. By presenting the working poor as trapped in a system from which they have no means of escape, Dickens highlights the need for social change and challenges the negative and prevalent attitudes of the upper class towards the working class and the poor. Bob’s fate, and that of his family, is completely dependent on his employer, and by referring to Bob only as the “clerk” in Stave 1, Dickens may have been suggesting that the poor were viewed merely in terms of labour rather than as human beings.