tourism organisations

• what are travel agents ?

  Travel agents are to sell products and services that other travel and tourism organisations provide.
• What do travel agents sell ?

  • They sell air, ferry, rail tickets
  • cruises
  • package holiday
• What are tour operators ?

  • they organise travel and tourism packages for inbound and outbound tourism customers.
  • packages are made up of travel and tourism components which are put together and sold as one.
• What is accommodation ?


  accommodation is where tourists stays overnight. It can be luxury , budget and eco-friendly.
• what is luxury accommodation ?


  it can be more expensive and with many services.
• what is budget accommodation ?

  it is cheaper and more basic accommodation.
• what is eco-friendly accommodation ?

  it is environmentally sustainable accommodation.
• what is a package holiday

  package holiday is made up of components put together and sold as one product.
• what is ancillary services ?

  Ancillary services is extra products and services that tourist customers buy. For example insurance , car rental , bicycle hire .
• List down the types of package holidays.

  • all inclusive ( travel accommodation and all meals )
  • mass market ( sold in bulk to customers )
  • dynamic package ( made up of components chosen by customers )
  • special interest ( not related to business or vfr / pilgrimage , health medical )
• what is occupancy rate ?

  it is the percentage of accommodation space or room in use.
• List down the style of accommodation.

  • meal plan ( full board [ american pan ] , half board [ modified american pan ] , bed and breakfast only . )
  • quality ( luxury , budget , eco-friendly )
  • self catering ( holiday lets [ rental ] , homeshare )