office

• The Medical Office Management Advancing from the position of administrative medical assistant to office manager requires experience and specific skills and abilities.
• The experience ensures a broad and deep understanding of the many ways in which the medical practice is a business uniquely designed to serve people’s most important and intimate needs.
• Thermometers used at home and in healthcare treatment facilities, are used to determine body temperature in an attempt to screen for various health conditions.
• Electrocardiographs measure the electrical activity of the heart to screen for various forms of heart diseases.
• A high level of skill ensures a readiness to exercise initiative and to direct others.
• Understanding how to complete tasks more efficiently, actually increasing output, is the mark of a good manager.
• Directing others so that they are able to get more tasks done more efficiently may be part of the office manager’s responsibility.
• The office manager’s own development of time management skills and efficient ways of doing tasks is critical.
• The office manager is expected to see beyond an immediate assignment, to view the whole business of the practice so as to contribute in ways that improve the daily operations of the office.
• The employer counts on the office manager to be able to analyse situations, determine the critical factors, apply knowledge gained in past working experience, and propose and implement solutions.
• When physicians delegate the day-to-day management of the office, they may expect the office manager to get help from experts: an accountant, a lawyer, an insurance representative, even a time management, known as medical management consultants, are available to assist the office manager.
• The medical office manager as the trusted personnel may entrust some parts of the responsibilities of the physician.
• The medical office manager works as partner with the physician in the practice of medicine.
• The physician may be involved with research in a wide variety of areas in medicine.
• The assistant may become involved in initial stages of research through obtaining materials for the physician’s reports at the library.
• The assistant will also keep copies of medical journals and will obtain and file reprints of articles in the physician’s areas of interest or articles of the physician has written.
• When the physician travels for professional or personal reasons, the medical office manager will be involved in preparing for the trip.
• National Association of Healthcare Access Management (NAHAM) offers resources and education on the financial aspects of healthcare management.
• There are two general guidelines for handling travel: always consult with the physician enough in advance to be sure that the physician’s preferences will be honored and use the services of a skilled travel agent at a reputable agency.
• National Association for Healthcare Quality (NAHQ) offers resources and certifications related to healthcare quality, a key aspect of medical office management.
• Automating the functioning of the medical practice can minimize errors and boost accuracy and efficiency of the treatment.
• Maintaining the Medical Office involves looking after the avalanche of complex rules, regulations, and administrative processes.
• Department of Health (DOH) is the primary government agency responsible for the regulation and oversight of the healthcare sector in the Philippines.
• Healthcare Financial Management Association (HFMA) provides resources and certifications related to healthcare quality, a key aspect of medical office management.
• Philippine Association of Medical Secretaries and Administrative Assistants (PAMSAA) is an organization dedicated to supporting medical secretaries and administrative assistants in the Philippines.
• Going paperless in the medical office can help cut down on clutter and ensure patient information is not spread around or employees missing their memos.
• Philippine Hospital Association (PHA) represents hospitals and healthcare institutions in the Philippines.
• Philippine Medical Association (PMA) is a professional organization representing physicians in the Philippines.
• Efficient patient scheduling in the medical office involves responding to phone calls and ensuring everyone’s needs get met, but there are cases when that just cannot happen or end up with accidental bookings.
• Philippine Health Insurance Corporation (PhilHealth) is the national health insurance program in the Philippines.
• Clear communication between staff members is critical to the clean and clear medical practice’s function.
• Once you have given all relevant information on arrangements and reservations, request for a written confirmation.
• As soon as you receive the confirmation, check to be sure that every arrangement is the same as what was originally requested and agreed upon.
• Copies of the confirmation can be sent to the physician’s family members and any others whom the physician specifies.
• The confirmation, along with the itinerary, should then be placed in a folder until the physician needs the information.
• One copy for reference should be kept in a convenient place in the office.
• Mark the calendar the days when the physician will be away so that no patients are scheduled.
• As office manager, you may be responsible for the supervision of other staff members and for keeping records relating to their employment.
• The American Health Information Management Association (AHIMA) provides resources on health information management, which is crucial for office managers in the medical field.
• Practice Management Institute (PMI) offers training, certification, networking, and resources specifically designed for professionals managing medical practices.