managment skills

• communication

  Communication is the effective transmission of information to one or more recipients.
• who needs good communication skills

  Managers need good communication skills to ensure that employees know what is required of them and as a result achieve the objectives of the business.
• communication in forms


  Communication can take a variety of forms: formal (meetings; emails; oral/ spoken); informal (oral/ spoken; social media); non-verbal (body language). Communication is only effective if the recipient understands the communication. Managers should seek feedback/ validation from the employee to establish this.
• delegation


  Delegation is the transfer of authority and responsibility from a manager to an employee to carry out specific tasks.
• delegation benefits


  allows the manager to spread their workload amongst their team and free up their own time to spend on more important tasks. Employees benefit from delegation because they get the chance to prove what they can do on their own. This is good for employee motivation and skill building. Managers are still responsible for the work done by their employees and so must ensure they are checking the employee’s work regularly
• planning

  Planning is the process of setting goals and objectives and then deciding on what must be done to achieve them. effective planning helps achieve goals and objectives
• leadership


  Leadership is the ability to influence or motivate others to achieve the objectives of the business. A good leader often have inspirational qualities. They lead by example. This generates employee loyalty, creates a positive culture and raises employee morale
• decision making

  Decision-making is the process that requires a. choice to be made between two or more alternatives.\
• characteristics of good decision

  1.proactive and aims to resolve a problem to prevent further issues arising or to pursue an opportunity; 2.based on evidence (SWOT analysis); 3.transparent to all of those stakeholders who are affected by it (well communicated); 4.the result of consultation with those stakeholders who are affected by it (interpersonal skills).
• Interpersonal & networking


  Interpersonal skills is being able to relate well to other people and build positive relationships. If the manager has good interpersonal skills the employees will be more motivated and productive.