Module 1 - The Role of Business in Social and Economic

• What is business ethics?

  the coming to know of what is right or wrong in the workplace and doing what is right.
• It is a program made up of values, policies, and activities which impact the propriety of organizations behaviors


  corporate ethics program / ethics management program
• What are the core principles in business operations and stewardship.

  fairness, accountability, transparency
• It is the quality of being just, equitable, and impartial. This concept overlaps with the concepts of justice, equity, and morality.

  Fairness
• This refers to how closely workplace decisions align with the firm's stated strategic direction and its compliance with ethical and legal consideration.

  Accountability
• The interchange of giving and receiving in social relationships. It is the return of favors with approximately the same value.

  Reciprocity
• It is the trade-off between equity (equality) and efficiency (maximum productivity).

  Optimization
• What are the three fundamental elements that motivate people to be fair?

  Reciprocity, equality, optimization.
• provides a system of checks and balances that limit employees' and managers' opportunities to deviate from policies and strategies aimed at preventing unethical and illegal activities.

  oversight
• it is the process of auditing and improving organizational decisions and actions.

  control
• it establishes fundamental systems and processes for preventing and detecting misconduct, for investigating and disciplining, and for recovery and continuous improvement.

  corporate government
• It is the ability of the receiver to have full access to the information that he wants, not just the information the sender is willing to provide.

  transparency
• Business and Office Decorum

  • Unclutter your work space
  • Be on time
  • Greet your coworkers and clients
  • Be attentive
  • Avoid having lengthy or personal conversions on the phone when others can hear you
  • What to eat at your desk and how to eat it
  • Avoid annoying personal habits
  • Practice good hygiene
  • Avoid becoming too involved in coworkers' professional and personal lives
  • Be friendly with your coworkers but avoid behavior that could be misconstrued
  • Show respect for your coworkers' time and possessions
• It is defined as the proper procedure of conduct.


  Protocol
• What are the different types of protocol?

  • Etiquette
  • Attire
  • Communication
  • Meetings
• what are the the different organizational ethics program?

  code of ethics, code of conduct, and the statement of values
• It is the most comprehensive and consists of of general statements that serve as principles and basis for rules of conduct. 


  Code of ethics
• It generally specifies methods for reporting violations, disciplinary actions for violations, and a structure of due process

  code of ethics
• It is a written document that may contain some inspirational statements but usually specifies acceptable and unacceptable behaviors.

  code of conduct
• What are some reasons why the code of ethics fail?

  1. the code is not promoted and the employees do not read
  2. the code is not easily accessible
  3. the code is written too legalistically and not understandable to average employees
  4. the code is written too vaguely, providing no accurate direction
  5. top management never refers to the code in body or spirit
• these serves the general public and also addresses distinct groups such as stakeholders. these are conceived by the management and are fully developed with input from all stakeholders.

  statement of values
• What are the values that are suggested to being desirable code of ethics?

  trustworthiness, respect, responsibility, fairness, caring, and citizenship.