Save
...
IO Summary
Chapter 14
Employees Acceptance of Change
Save
Share
Learn
Content
Leaderboard
Learn
Created by
berts
Visit profile
Cards (8)
Stages
I.
Denial
II.
Defense
III.
Discarding
IV.
Adaptation
V.
Internalization
Evolutionary
Change –
continual
process of
upgrading
or
improving
processes
Revolutionary
Change –
drastic
changes
Change Agents
– people who
enjoy
change and often make
changes
just for the
sake
of its
Change
Analysts
– not afraid to change or make changes but want to make changes only if the changes will
improve
the organization
Receptive
Changers – people who probably will not
instigate
change but are
willing
to change
Reluctant
Changers – not
instigate
or
welcome
change, but they will
change
if
necessary
Change resisters –
hate
changes