Service Rendering - Utilities, Wholesale/retail trade, transpo and warehousing, finance, insurance, real estate, rental, professional and business services, educational services, arts, entertainment, recreational, accommodation, and other services
Business Tools - can be considered as any asset that helps or assists the organization to achieve its stated aims or objectives.
Tools Consideration - portable, require, use involves a cost for the org, require maintenance, possible repair issues, software use issues
For Storage and Control, the ff. should be kept and record: brand, model, purchase date, supplier, warranty expiry date, depreciation, department, serial number, associated equipment, storage location
In Associated Equipment, these are additional items that help the asset functions - power cables, lens for cameras, memory cards, carry bags, software upgrades
Usage: what is acceptable business usage?
Establish rules or policies on tool use, have controls that restrict use to business purposes.
Proper ways of using Business Tools
Telephone/cellphones
Internet access
Business website
Software applications/systems
Social networking
Email
Communication Tools :
Email - rules on private use, content, presentation of emails
Telephone landlines, mobile phones
Neet to set access rules where calls can be made to
Also need to set rules how long for personal calls
Some systems may require training
Answering the telephone to external people will impact on the business
Tools can be given to staff for business use
Damage:
Any damage to the tool must be recorded
Action to be taken to repair the damaged tool
Maybe actions of urgency if the damage is significant to the operations of the business
Consideration as to the damage and cost
Audit :
This is a check on the control procedures:
Do the control procedures function correctly?
Can they be improved?
Are they reasonable?
Should be conducted on a regular basis
Is the tool still required?
Should it be replaced?
Which tool is required?
It is important to select the best tool for the job
What will the tool be required to do?
What consumables are required?
Detail is important to be able to select the correct tool
Tools which require training
May be brief when collecting the tool
May actually require a training course
Each tool will have some details that users need to know
How do you replace consumables?
Where is the documentation?
Consumables :
An essential item that a tool requires to be able to function
A sufficient supply of consumables is important
Sources, stock levels, and order levels need to be recorded
Who has access to consumables?
Who does the ordering?
Who has to be ordered?
Supplier - from whom do we order?
Delivery time
Maintenance :
Most tools require maintenance
In-house done on a regular basis
Regular maintenance that must be done by expert
Some maintenance requires a higher level of skill than simply using the tool
Repairs :
Repairs are often required to keep the tool functioning