Cards (21)

  • Advertising
    • Promotion occurs through paid channels such as television,radio,print media and online advertising
  • Advantages of Advertising
    • Reaches large audiences and increase brand awareness
    • used to create a specific brand image or message
  • Disadvantage of advertising
    • expensive
    • effectivness is difficult to measure
    • many customers tune out or ignore ads
  • Direct marketing
    • Invlolves communicating direclty with customers through email.messaging,social media or post
  • Advantages of Direct Marketing
    • Businesses can target specific audiences and personalise their message to individual customers
    • measurable which enables businesses to track their results and adjust their strategy accordingly
  • Disadvantages of Direct Marketing
    • intrusive can be percieved as spam
    • costly if there is no established customer database
  • Sales Promotion
    • marketing techniques that encourage the purchase of a produc or service by offering temporary incentives or discounts such as free samples eg,bogof,discount coupons,loyalty cards and rebates
  • Advanatges of sales promotion
    • can quickly boost sales or customer engagment
    • can help to clear out stock or promote a new product
    • can encourage impulse purchases
    • can be targeted to specfic segments of customers
  • Disadvantages of Sales Promotions
    • expensive if promotion requires heavy discounting
    • can attract deal-seekin customers who may not be loyal to the brand
    • May reduce the sales of full-priced products
  • Personal selling
    • occurs when a salesperson interacts with potential customers one-on-one either in person or through digital communication channels
  • Advantages of Personal Selling
    • Allows businesses to buil relatioships with their customers and understand their specific needs
    • Enables businesses to provide personalised advice and guidance to customers
  • Disadvantages of personal selling
    • Can be expensive due to the cost of hiring and training sales staff
    • The impact personal selling can be limited as it is difficult to scale to large audiences
  • Sponsorship
    • An agreement in which a company provides financial or other support to an event,team,or organisation in exchange for marketing exposure
  • Advanatges of sponsorship
    • Can build brand awarness and credibility
    • can create emotional connections with target audiences
    • Can support specific business objectives such as entering new markets or reacing new customers
  • Disadvantages of Sponsorship
    • Can be expensive especially for high-profile events or properties
    • may not directly drive sales
    • Could give business a bad reputation if the sponsored entity experiences a scandal or controversy
  • Public Relations (PR)
    • When a business seeks to build relationships with the public and manage their reuputation
    • includes media relations,crisis managment and community outreach
  • Advantages of PR
    • Can enhance a businesses reputatiion and crediblity
    • leads to increase in customer loyalty and sales
    • Can be cost-effective when compared to advertising or personal selling
  • Disadvantages of PR
    • Time consuming
    • difficult to measure the direct impact of PR on profits
  • Digital communications
    • Any form of marketing or communication that is delivery electronically
    • Used to build brand awarness generating leads or driving sales
  • Advantages of Digital Communications
    • Ca be highly targeted to specific customer segments
    • Can provide real-time engagment and feedback from customers
  • Disadvantages of Digital Communications
    • Easily ignored or filtered out
    • May require significant investment in technology of data infrastructure
    • May be subject to data privacy regulations or security breaches
    • May not be effective for reaching less tech savvy customer segments