Front of house

• What is the front of the house?

  Any area that customers go
• What areas are included in the front of the house?

  • Reception
  • Bar and lounge
  • Dining area
  • Bedrooms
  • Toilets and cloakroom
• What are the general layout features of the front of the house?

  • Easy to access
  • Good lighting
  • Nicely decorated
  • Comfortable terracing
  • Dapky fire exits
  • Not hazardous
  • Comfortable bedrooms and beds
• What are the layout features of the restaurant?

  • Enough space for waiters and customers to move
  • Various sized tables for different parties
  • Good access from kitchen to avoid cold food
  • Good lighting for atmosphere and staff efficiency
  • Space for storage (e.g., cutlery)
  • Staff changing and hand washing areas for hygiene
• What is the workflow in a restaurant?

  1. Greet and seat guests
  2. Take food orders
  3. Serve food
  4. Handle clicks (orders)
  5. Manage desserts and coffee
  6. Process bills and payments
  7. Clear tables
  8. Manage dairy tables
• What is the first step in the restaurant workflow?

  Greet and seat guests
• What is the last step in the restaurant workflow?

  Clear tables
• Why is it important to have good lighting in a restaurant?

  It creates atmosphere and aids staff efficiency
• What should be considered for hygiene in a restaurant?

  Staff changing and hand washing areas
• How does the layout of tables affect restaurant service?

  It influences movement and efficiency of staff
• What is a key feature of the dining area in a restaurant?

  It should have various sized tables
• What is the purpose of having comfortable terracing in a restaurant?

  To enhance customer comfort and experience
• Why is it important to avoid cold food in a restaurant?

  It ensures customer satisfaction and safety
• What is a feature of the bar and lounge area?

  It should be inviting and comfortable
• How does the layout of the restaurant affect customer movement?

  It facilitates smooth navigation for guests
• What is the significance of having a dapky fire exit?

  It ensures safety in case of emergencies
• What is a common feature of comfortable bedrooms in a restaurant?

  They should have comfortable beds
• Why is it important to have various sized tables in a restaurant?

  To accommodate different sized parties
• How does the restaurant layout impact staff efficiency?

  It allows for quick service and movement
• What is the purpose of having a hand washing area for staff?

  To maintain personal hygiene
• What is the role of good lighting in the dining area?

  It enhances the dining experience
• What is a key aspect of the reception area?

  It should be welcoming to customers
• Why is it important to have enough space for waiters in a restaurant?

  To ensure efficient service and movement
• How does the layout of the kitchen affect food service?

  It impacts the speed and quality of service
• What is a feature of the bar area?

  It should have comfortable seating
• What is the importance of having a variety of seating options?

  To cater to different customer preferences
• How does the restaurant's layout influence customer satisfaction?

  It affects comfort and ease of movement