Intro to marketingg

Cards (46)

  • Marketing shapes consumers' purchasing decisions, raises product awareness, and provides valuable information
  • Effective marketing strategies like discounts and loyalty programs help businesses gain insights into consumer needs, optimize product development, and boost sales
  • Marketing is a social and managerial process whereby individuals and groups obtain what they have and wish through creating and exchanging products and value with others (Dr. Philip Kotler)
  • Marketing is an organizational function for creating, communicating, and delivering value to customers and managing customer relationships to benefit the organization and its stakeholders (American Marketing Association)
  • Marketing is the process or technique of promoting, selling, and distributing a product or service from producer to consumer (Merriam-Webster dictionary)
  • Marketing fulfills customer needs with profitability by creating products that satisfy these needs, providing value to customers, and keeping them engaged (Kotler, 2018)
  • Marketers must be skilled at stimulating customer demand level, timing, and composition to meet the firm’s objectives (Kotler, 2019)
  • Marketers market 10 main categories:
    • Goods: Items that satisfy human wants and provide utility
    • Services: Acts of assistance or work done for a client or customer
    • Events: Experiential marketing of a brand, service, or product through memorable experiences or promotional events
    • Experiences: Intentional activities that engage customers and create a real-life experience
    • People: Portraying an ideal image to reach their target audience
    • Places: Attracting customers to visit a specific location to promote the business
    • Properties: Intangible ownership rights to real or financial property
    • Organizations: Building a strong, favorable, and unique image in the minds of the target public
    • Information: Facts provided or learned about a situation, person, event, etc.
    • Ideas: Concepts, principles, or mental suggestions for possible courses of action
  • A marketing philosophy is a core belief system directing an organization's marketing strategies.
  • Marketing principles guide businesses' marketing strategies and decisions:
    • Customer Orientation
    • Value Creation
    • Segmentation, Targeting, and Positioning
    • Integrated Marketing Communications
    • Relationship Marketing
    • Ethical and Social Responsibility
    • Innovation
    • Competitive Analysis
    • Metrics and Evaluation
    • Adaptation to the Environment
  • The marketing mix includes price, product, promotion, and place, with additional Ps like packaging, positioning, people, and process becoming increasingly important
  • The Marketing Mix (8 Ps of Marketing):
    • Product: Refers to the item the business offers to customers
    • Price: Refers to the amount customers are willing to pay for a product or service
    • Place: The location of the product or service's purchase, sale, and experience
    • Promotion: The entire set of activities used to
  • Promotion refers to the entire set of activities used to promote a product, brand, or service
  • People involved in a launch or campaign include key executives, endorsers, and the marketing team
  • Physical evidence includes anything that helps the target audience trust the business, such as the item itself, packaging, setting, or delivery method
  • Process is a set of steps that help businesses figure out customer problems, look at market opportunities, and create marketing materials
  • Positioning is the capacity to alter how consumers perceive a brand or product in comparison to competitors
  • Marketing aims to increase goods consumption to boost the economy, guarantee customer satisfaction, improve the variety of products and services, and enhance the quality of life
  • Traditional marketing engages audiences through offline channels like handouts, billboards, direct mail marketing, print ads, event marketing, broadcast marketing, cold calling, and product placement
  • Contemporary marketing promotes products or services using current methods such as social media marketing, influencer marketing, content marketing, search engine optimization, mobile marketing, experiential marketing, guerrilla marketing, and interactive marketing
  • Needs are the basic human requirements such as air, food, water, clothing, and shelter. Humans also have strong needs for recreation, education, and entertainment.
  • Wants. The basic human needs become wants when directed to specific objects that might satisfy the need. A Filipino consumer needs food but may prefer Jollibee fast-food meals. A person in South Korea needs food but may want spicy ramen. Our wants are shaped by society.
  • Demands are wants for specific products backed by an ability to pay. All people need water to survive, but some may want clean, safe, and good-tasting water. Some would even want a vapordistilled one like Smartwater.
  • Production Concept: Focuses on mass production and efficiency to lower production costs and make products affordable.
  • Product Concept: Emphasizes product innovation and quality, believing consumers will favor products that offer the most quality and performance.
  • Selling Concept: Aims to aggressively promote and sell products through persuasive advertising and sales techniques.
  • Marketing Concept: Puts customer needs and wants at the center of the marketing strategy, with a focus on creating customer value and building long-term customer relationships.
  • Societal Marketing Concept: Extends the marketing concept by considering customer satisfaction and societal well-being. It focuses on delivering products that meet customer needs while also benefiting society as a whole.
  • Holistic Marketing Concept: Takes a broader view of marketing by considering not only customer satisfaction and societal well-being but also the company's financial performance and employee well-being.
  • Relationship Marketing Concept: Emphasizes building and maintaining long-term customer relationships through personalized interactions and exceptional customer experiences.
  • Digital Marketing Concept: Involves leveraging digital technology and channels to reach and engage with customers effectively, often through online advertising, social media marketing, and targeted content.
  • Experiential Marketing Concept: Focuses on creating memorable customer experiences through sensory, emotional, and interactive marketing activities.
  • Green Marketing Concept: Involves promoting environmentally friendly products and practices to appeal to environmentally conscious consumers.
  • According to an article published by The Economic Times (2023), a company's strategy for promoting its brand or product in the market is referred to as the marketing mix. A typical marketing mix includes price, product, promotion, and place.
  • Increase goods consumption to boost the economy. Marketing aims to encourage people to buy and use more products.
  • Guarantee the highest level of customer satisfaction while also acting responsibly towards society. Customer satisfaction is important to every business, but it can be a challenge to measure it accurately
  • Improve the variety of products and services offered to customers. The goal is to assist customers in finding products that satisfy their biological needs and emotional and social desires.
  • Enhance the quality of life and make everyone's way of living easier. Marketing professionals aim to enhance the overall quality of life.
  • Social media marketing. Social media platforms such as Facebook, TikTok, Instagram, and Twitter provide a powerful means to advertise and engage with targeted audiences.
    Influencer marketing. Collaborating with popular individuals or online influencers is a common practice to promote products or services to their followers.
    Content marketing. The main goal is to create and distribute compelling content around captivating storylines and important values.