Billing and Pricing

• AWS have free services but they provision other services which may cost money
• AWS Support plans:

  1. Basic
  2. Developer
  3. Business
  4. Enterprise
• Basic Support Plan:

  1. Email support only for Billing and Account
• Developer is 3% of monthly usage.
• Business support plan:

  1. 10% for first 0-10k$
  2. 7% for 10-80k$
  3. 5% for 80-250k$
  4. 3% for usage over 250k$
• Enterprise support plan:

  1. 10% for first 0-150k$
  2. 7% for 150-500k$
  3. 5% for 500-1M$
  4. 3% for usage over 1M$
• Technical Account Manager (TAM) provides proactive guidance and reactive support to help you succeed with your AWS journey.
• AWS Marketplace is a digital catalogue of AWS services that can be purchased and deployed in a few clicks.
• Consolidated Billing is a feature of AWS organization that allows you to pay for multiple AWS accounts with one bill.
• Volume Discounts is an idea that the more you use the more you save.
• AWS Trusted Advisor is a recommendation tool that actively monitor AWS resources and provide actional recommendation.
• 5 Categories of AWS Trusted Advisor:

  1. Cost Optimization - How can we save money?
  2. Performance - How can we improve performance?
  3. Security - How can we improve security?
  4. Fault Tolerance - How can we prevent disaster and data loss?
  5. Service Limits - Are we going to hit maximum limit for a service?
• Service Level Agreements (SLA) is a formal commitment about the expected level of service between customer and provider. Any breach will result to compensations through Financial or Service Credits.
• Service Level Indicator (SLI) is a metric/measurement that indicates what measure of performance is used e.g. uptime, performance, availability, throughput, latency, error rate, durability and correctness.
• Service Level Objective (SLO) objectives that provider has agreed to meet.
• Service Health Dashboard shows the general status of AWS services.
• AWS Personal Health Dashboard provides alerts and guidance for AWS events that might affect your environment.
• AWS Abuse:

  1. Spam - receiving unwanted emails
  2. Port-scanning - log shows packets being sent to multiple port to discover exposed ports
  3. Denial of Service Attack - used to flood ports to crash a server
  4. Intrusion attempts - trying to illegally log in to resources
  5. Hosting prohibited contents - hosting copyrighted and illegal contents
  6. Distributing Malware - resources that cause harm to other resources
• AWS Promotional Credits are equivalent to USD with an expiry date.
• AWS Partner Network (APN) a global partner program for AWS for opening your organization to new opportunities.
• AWS Budgets give ability to setup alerts if you exceed or approaching your defined budget.
• AWS Budget Reports is used with AWS budget to create and send reports to monitor performance.
• AWS Cost and Usage Report (CUR) generate a detailed spreadsheet enabling you to better analyze and understand AWS Costs.
• Cost Allocation Tags are optional metadata that can be attached to AWS resource when you generate Cost and Usage Report (CUR)
• Billing alarms are CloudWatch Alarms to monitor spend.
• AWS Cost Explorer lets you visualize, understand and manage your AWS costs and usage over time
• AWS Pricing API is where you can programmatically access pricing information get the latest price for the service.
• 2 Pricing APIs:

  1. Query API - Pricing Service via JSON
  2. Batch API - price list via HTML