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6. Human Resource Management
6.19 Managing Workforce Diversity
6.19.3 Strategies for Effective Diversity Management
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What does workforce diversity encompass within an organization?
Different backgrounds and characteristics
Dimensions of diversity can be categorized as primary and
secondary
Match the primary and secondary dimensions of diversity with their examples:
Primary ↔️ Age
Secondary ↔️ Education
An inclusive workplace recognizes and respects diversity to enhance
team performance
.
How does diversity enhance creativity in teams?
Varied perspectives lead to innovation
Understanding diverse customer needs enhances customer
relations
Compliance with
equal opportunity laws
avoids legal issues.
What does the Equal Employment Opportunity (EEO) law ensure?
Equal opportunities in employment
The Equal Pay Act requires equal pay for equal work regardless of
gender
A diversity policy outlines an organization's commitment to
inclusion
and equal opportunities.
Match the components of a diversity policy with their descriptions:
Statement of Principles ↔️ Explains commitment to diversity
Recruitment and Promotion ↔️ Outlines strategies for attracting diverse talent
Why is improved employee retention a benefit of diversity management?
Inclusive workplaces foster loyalty
Diversity drives innovation and helps companies adapt to
change
What does workforce diversity refer to within an organization?
Varied backgrounds and characteristics
Age, gender, and ethnicity are dimensions of primary diversity, while education, religion, and socioeconomic background are secondary
dimensions
Diversity enhances innovation,
productivity
, and employee satisfaction within an organization.
What is the importance of diversity management in organizations?
Enhanced creativity and retention
Match the benefit of diversity management with its description:
Enhanced Creativity ↔️ Diverse perspectives lead to innovative problem-solving.
Improved Employee Retention ↔️ Inclusive workplaces foster loyalty and engagement.
Compliance ↔️ Adherence to equal opportunity laws avoids legal issues.
Adherence to equal opportunity laws ensures legal compliance and avoids potential
issues
Order the following key legal requirements and compliance laws:
1️⃣ Equal Employment Opportunity (EEO)
2️⃣ Equal Pay Act
3️⃣ Civil Rights Act of 1964
4️⃣ Americans with Disabilities Act (ADA)
5️⃣ Age Discrimination in Employment Act (ADEA)
What does the Equal Pay Act require regardless of gender?
Equal pay for equal work
Compliance with diversity laws involves implementing fair policies, providing necessary accommodations, and training
employees
What does a diversity policy outline within an organization?
Commitment to inclusion
Match the component of a diversity policy with its description:
Statement of Principles ↔️ Explains the organization's dedication to diversity and inclusion.
Responsibilities ↔️ Defines roles for implementing and enforcing the policy.
Reporting Procedures ↔️ Describes how to report discrimination or harassment.
Training and Development ↔️ Provides education on diversity awareness.
A well-crafted diversity policy fosters a fair and
inclusive
workplace.
Diversity training programs are essential for fostering an inclusive
culture
What is one key benefit of diversity training programs?
Enhanced awareness
Inclusive leadership ensures that every
team member
feels valued, respected, and supported.
How does inclusive leadership enhance employee engagement?
Fosters a sense of belonging
Transparent communication is a key practice of inclusive leadership, involving the sharing of information openly and
honestly
Match the category of diversity with its examples:
Primary ↔️ Age, Gender, Ethnicity
Secondary ↔️ Education, Religion, Socioeconomic Status
Inclusive workplaces reduce
employee turnover
and foster loyalty.
What does the Americans with Disabilities Act (ADA) protect against?
Workplace discrimination
Training and development on diversity awareness are key components of a diversity
policy
Order the topics typically covered in diversity training programs:
1️⃣ Diversity and Inclusion Principles
2️⃣ Cultural Sensitivity
3️⃣ Bias Awareness
4️⃣ Conflict Resolution
Inclusive leadership practices include active listening, empathy, transparent communication, and
equal opportunities
.
What are Employee Resource Groups (ERGs) within an organization?
Employee-led diversity groups
Mentoring programs provide guidance, while sponsorship programs advocate for career
advancement
Match the feature with the correct program type:
Mentoring ↔️ Long-term, personal and professional growth.
Sponsorship ↔️ Strategic career advice and advocacy.
Order the steps involved in evaluating and improving diversity strategies:
1️⃣ Data Collection
2️⃣ Analysis
3️⃣ Feedback
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