6.18.1 Definition and importance of employee engagement

• Employee Engagement is the level of commitment, motivation, and satisfaction employees have towards their work and the organization
• High employee engagement leads to lower turnover rates.
• Commitment in employee engagement refers to loyalty and dedication to the company’s goals
• Motivation in employee engagement means enthusiasm and drive to perform well.
• Satisfaction in employee engagement refers to contentment and fulfillment in their roles
• What does the letter 'E' represent in the employee engagement formula?

  Engagement level
• Match the component of employee engagement with its definition:

  Commitment ↔️ Loyalty and dedication to company goals

  Motivation ↔️ Enthusiasm and drive to perform well

  Satisfaction ↔️ Contentment and fulfillment in one's role
• What are the three key components of employee engagement?

  Commitment, motivation, satisfaction
• Commitment in employee engagement involves dedication to the company's goals.
• Commitment in employee engagement involves dedication to the company’s goals
• A sales team driven by performance-based bonuses is an example of motivation in employee engagement.
• What are the three main outcomes of high employee engagement in organizations?

  Increased productivity, better customer service, lower turnover
• High employee engagement leads to increased productivity, better customer service, and lower turnover rates.
• High employee engagement results in decreased productivity.

  False
• High employee engagement is crucial for organizations as it leads to increased productivity, better customer service, and lower turnover rates.
• Low employee engagement leads to better customer service.

  False
• High employee engagement results in lower turnover rates.
• High employee engagement improves work-life balance.
• High employee engagement leads to high job satisfaction.
• Order the key components of employee engagement:

  1️⃣ Commitment

  2️⃣ Motivation

  3️⃣ Satisfaction
• Match the variable in the engagement formula with its meaning:

  $E$ ↔️ Engagement Level

  $C$ ↔️ Commitment

  $M$ ↔️ Motivation

  $S$ ↔️ Satisfaction
• High employee engagement results in lower turnover rates.
• Commitment in employee engagement refers to loyalty and dedication to the company's goals.
• Satisfaction in employee engagement means employees feel valued and appreciated.
• Match the concept with its outcome:

  High Engagement ↔️ Improved Productivity

  Low Engagement ↔️ Higher Turnover Rates
• The formula for organizational performance includes employee engagement and resources.