6.9.1 The nature of organizational change

Cards (28)

  • Effective change management ensures stakeholder acceptance and minimizes disruption.
  • Key strategies for effective change management include clear communication, comprehensive training, and strong leadership.
  • What is the process by which a company alters its strategies, operations, technologies, or culture to adapt to internal or external changes called?
    Organizational change
  • Organizational change can involve either transformational shifts or incremental adjustments.incremental
  • Order the common drivers of organizational change from external to internal factors:
    1️⃣ External factors
    2️⃣ Competitive pressures
    3️⃣ Internal factors
  • Which external factors drive organizational change?
    Market conditions, customer demands
  • Internal factors such as new technologies can drive organizational change.
  • There are several types of organizational change, each targeting different aspects of a company, such as structural, technological, cultural, and strategic change.strategic
  • Match the type of organizational change with its explanation:
    Structural Change ↔️ Restructuring hierarchy and roles
    Technological Change ↔️ Incorporating automation and digitalization
    Cultural Change ↔️ Modifying employee engagement and values
    Strategic Change ↔️ Focusing on strategy realignment
  • What does structural change in an organization involve?
    Restructuring hierarchy and roles
  • Technological change involves incorporating new automation and digitalization.automation
  • What does cultural change in an organization modify?
    Employee engagement and values
  • Strategic change focuses on realigning the organization's strategies to target new market segments.
  • What are the two main categories of drivers that propel organizational change?
    External and internal factors
  • External factors such as changes in market conditions, customer demands, and regulatory changes drive organizational change.regulatory
  • Match the stakeholder with the impact of organizational change:
    Employees ↔️ Job roles, job security
    Customers ↔️ Service quality, product offerings
    Shareholders ↔️ Investment returns, company performance
    Suppliers ↔️ Contract terms, business relationships
  • What is a challenge for employees during organizational change?
    Resistance to change
  • Organizational change can pose a risk to shareholders in the form of decreased investment returns.
  • How do competitive pressures drive organizational change?
    Competitors' innovations challenge market position
  • What are the two main drivers of organizational change?
    External and internal
  • Changes in market conditions, customer demands, and regulatory changes are examples of external drivers.
  • New employee skills are an example of an internal driver of organizational change.
  • What is an example of competitive pressures driving organizational change?
    Introduction of a novel product
  • Organizations need to be agile and proactive in managing change to remain competitive.
  • Match each stakeholder with a potential impact of organizational change:
    Employees ↔️ Opportunity for skill development
    Customers ↔️ Access to improved products
    Shareholders ↔️ Potential for higher profitability
    Suppliers ↔️ Possible disruption of supply chain
  • What is a challenge for employees during organizational change?
    Resistance to change
  • Customers may face confusion or potential price increases during organizational change.
  • What is a risk for shareholders during organizational change?
    Decreased returns