6.7.3 Managing industrial disputes

• What are industrial disputes related to?

  Conflicts over employment issues
• Strikes and lockouts are common manifestations of industrial disputes.
• Common causes of industrial disputes include wages, working conditions, job security, and disagreements over trade union rights
• Match the cause of industrial disputes with its description:

  Wages and benefits ↔️ Disputes over pay and benefits

  Working conditions ↔️ Issues related to the work environment

  Job security ↔️ Concerns about employment stability

  Trade union rights ↔️ Disagreements over union representation and rights
• What might cause a dispute over wages?

  Inflation affecting employees' pay
• Methods to manage industrial disputes include negotiation, conciliation, mediation, and arbitration
• Order the methods to manage industrial disputes from least to most binding:

  1️⃣ Negotiation

  2️⃣ Conciliation

  3️⃣ Mediation

  4️⃣ Arbitration
• What happens during negotiation in industrial dispute resolution?

  Direct discussions between employers and employees
• In conciliation, a neutral third party facilitates discussions
• Arbitration involves a binding decision made by a neutral third party.