1.3.1 Product/Service Design

Cards (29)

  • Product/Service Design is the process of creating products or services that meet customer needs.customer
  • What is one key benefit of effective product/service design in terms of customer satisfaction?
    Higher loyalty
  • Apple's emphasis on sleek design and user-friendly interfaces has contributed to their brand appeal.
  • Arrange the key stages in the product/service design process in the correct order:
    1️⃣ Concept Development
    2️⃣ Design
    3️⃣ Testing
    4️⃣ Launch
  • The design phase in the product/service design process involves creating detailed plans and prototypes
  • Testing is used to gather feedback and refine the product/service design.
  • What is the final stage in the product/service design process?
    Launch
  • Match the stage of product/service design with its description:
    Concept Development ↔️ Brainstorming ideas
    Design and Prototyping ↔️ Creating visual models
    Testing and Evaluation ↔️ Gathering customer feedback
    Production and Launch ↔️ Introducing the product to market
  • The initial stage of product/service design is concept development
  • A new clothing company might test their eco-friendly clothing prototypes for fit and comfort before launching.
  • Understanding customer needs is a key factor influencing product/service design
  • Match the factor influencing product/service design with its example:
    Customer Needs ↔️ Apple designing iPhones based on user feedback
    Technology ↔️ Tesla integrating autonomous driving
    Legal Requirements ↔️ Food companies following FDA guidelines
  • Arrange the key stages in the product/service design process in the correct order:
    1️⃣ Concept Development
    2️⃣ Design
    3️⃣ Testing
    4️⃣ Launch
  • What is the primary goal of product/service design?
    Meet customer needs
  • The first stage of product/service design is called concept
  • Arrange the key phases of product/service design in their correct order.
    1️⃣ Concept Development
    2️⃣ Design
    3️⃣ Testing
    4️⃣ Launch
  • Testing involves gathering feedback to refine the design.
  • Why is effective product/service design crucial for business success?
    Meets customer needs
  • High-quality design enhances a company's reputation
  • The product/service design process ensures the creation of customer-focused products.
  • What is the primary goal of the concept development stage in product/service design?
    Address customer needs
  • Arrange the key stages of the product/service design process in their correct order.
    1️⃣ Concept Development
    2️⃣ Design and Prototyping
    3️⃣ Testing and Evaluation
    4️⃣ Production and Launch
  • During testing and evaluation, feedback is gathered from potential customers
  • What is the role of customer needs in product/service design?
    Understanding customer wants
  • Legal and regulatory requirements are a key factor influencing product/service design.
  • Balancing production costs and pricing is essential for ensuring profitability
  • What is the core principle of design thinking in product/service design?
    User-centered approach
  • The waterfall model in product/service design involves iterative development based on feedback.
    False
  • Match the company with its successful product/service design strategy:
    Apple ↔️ Minimalist design and user-friendly interfaces
    Airbnb ↔️ Connecting travelers with unique accommodations
    Tesla ↔️ Electric vehicles with sustainable design