14.3.3 Workplace Stress

• What is the definition of workplace stress?

  Negative responses to job demands
• Workplace stress refers to the negative psychological and physiological responses experienced by employees when job demands exceed their resources and abilities.
• Match the stressor with its definition:

  Demand ↔️ Workload, time pressure

  Control ↔️ Lack of autonomy in decision-making

  Support ↔️ Poor social relationships at work

  Relationships ↔️ Conflict and ineffective communication
• Workplace stressors can significantly impact employee health, job satisfaction, and overall performance.
• High job demands, such as workload and tight deadlines, can lead to employee burnout and reduced productivity.
• What are the effects of high job demands on employees?

  Exhaustion, burnout, reduced productivity
• Social support in the workplace encompasses emotional, instrumental, informational, and appraisal assistance.
• Social support can help alleviate the negative effects of job demands and lack of control on employees.
• What is the impact of emotional support in the workplace?

  Reduces anxiety, improves well-being
• Match the type of social support with its impact:

  Instrumental support ↔️ Lowers workload pressure

  Informational support ↔️ Enhances decision-making

  Appraisal support ↔️ Boosts confidence
• What is an example of workplace stress caused by tight deadlines?

  Anxiety and sleeplessness
• High job demands lead to burnout, while a lack of control fosters feelings of helplessness and frustration.
• What is the primary impact of emotional support on workplace stress?

  Reduces anxiety, improves well-being
• Social support can counteract the negative effects of high job demands and low control.
• What are the physical health consequences of workplace stress?

  Cardiovascular issues, musculoskeletal disorders
• Persistent sadness and lack of interest are symptoms of workplace stress-induced depression.
• What are the organizational consequences of workplace stress?

  Reduced productivity, absenteeism
• Mental health consequences of immune system dysfunction can manifest as anxiety, depression, burnout, and substance abuse
• Match the mental health issue with its description:

  Anxiety ↔️ Excessive worry and fear

  Depression ↔️ Persistent sadness and lack of interest

  Burnout ↔️ Emotional and physical exhaustion

  Substance Abuse ↔️ Reliance on drugs or alcohol
• Organizational consequences of immune system dysfunction include reduced productivity, increased absenteeism, higher turnover, and elevated healthcare costs
• Understanding and addressing the consequences of immune system dysfunction can improve employee health and productivity
• What are some physical health consequences of workplace stress?

  Cardiovascular issues, musculoskeletal disorders
• Order the physical health issues by severity, from least to most severe:

  1️⃣ Gastrointestinal Problems

  2️⃣ Musculoskeletal Disorders

  3️⃣ Immune System Dysfunction

  4️⃣ Cardiovascular Issues
• How can mental health consequences of workplace stress impact employees?

  Reduce emotional well-being and job satisfaction
• Effective stress management involves both individual and organizational strategies
• Individual stress management strategies focus on equipping employees with skills to cope with stress
• Match the individual stress management strategy with its description:

  Time Management ↔️ Prioritizing tasks and deadlines

  Stress Reduction Techniques ↔️ Practicing relaxation methods

  Healthy Lifestyle ↔️ Maintaining diet and exercise

  Seeking Support ↔️ Communicating with colleagues
• What is the primary goal of organizational stress management strategies?

  Create a less stressful work environment
• Order the organizational stress management strategies from least to most comprehensive:

  1️⃣ Training Programs

  2️⃣ Support Systems

  3️⃣ Policy Changes

  4️⃣ Job Redesign
• Workplace stress occurs when job demands exceed employees' available resources and abilities
• What are common sources of workplace stress?

  High job demands, lack of control
• High job demands lead to exhaustion and burnout, while a lack of control fosters frustration
• What are the four types of social support that mitigate workplace stress?

  Emotional, instrumental, informational, appraisal
• High job demands can lead to employee exhaustion
• What are the four types of social support mentioned in the study material?

  Emotional, instrumental, informational, appraisal
• Social support in the workplace encompasses assistance employees receive from colleagues and supervisors
• What is the impact of emotional support on employees?

  Reduces anxiety and improves emotional well-being
• Instrumental support involves tangible help with tasks to lower workload pressure.
• Informational support provides guidance and advice to enhance decision-making and problem-solving
• How does appraisal support impact employees?

  Boosts confidence and self-esteem