TM16

Cards (59)

  • Types of Tour Packages:
    Ground Arrangements
    Land Arrangements
    inclusive Tour packages
    inclusive escorted tour packages
  • comprise of transfers and sightseeing tour only.
    Ground Arrangements
  • includes transfers, sightseeing tours and hotel accommodations with or without a meal plan.
    Land Arrangements
  • includes transfers, sightseeing tours, hotel accommodations with or without a meals plan plus transportation by air, sea or land from the origin to the destination/s and back.
    Inclusive tour package
  • An inclusive tour package with the services of a tour escort.
    Inclusive escorted tour packages
  • A tour packages assembled based on the perceived need or interest of a target market. These are pre-packaged and feature well-known attractions or activities that have a high demand.
    Regular Tour Packages
  • To and from point of origin to destination or destination and back to the point of origin
    Transportation
  • Tour packaged that are tailor made.
    Ad Hoc tour packages
  • Lodging and meals establishments.
    Accommodations
  • 5 Types of accommodations:
    Hotel
    Hostel
    Bed and breakfast
    Motel
    Villa
  • 5 types of room arrangements:
    Master suite
    Mini suite
    Studio
    Single
    Double
  • Refers to the number of meals per day included in the package.
    Meals
  • 4 types of MEALS:
    American Plan
    Modified American Plan
    Continental Plan
    European Plan
  • Includes two meals. Breakfast and either lunch or dinner.
    Modified American Plan
  • Room rent with complimentary breakfast.
    Continental Plan
  • Includes all three. Breakfast, lunch, and dinner.
    American Plan
  • Mostly lowest tariff in rate card. Includes only room rent and no meals.
    European Plan
  • A form of activities that takes away peoples stress.
    Entertainment
  • Are the expected activities they will do in a destination.
    Activities
  • A person who guides visitors.
    Tour guide
  • Defined as the cycle of preparing and implementing or delivering all activities comprising a tour package.
    Tour Operations
  • The 9 tour operation cycle:
    TP, ID, CR, CP, QP RC, FO, BA, E
    Tour Planning
    Itinerary Development
    Contracting Rates
    Costing Pricing
    Quotations and Proposal
    Reservations and Confirmation
    Field Operation
    Billings and Accounting
    Evaluation
  • The process of determining the objectives to be achieved. Entails setting the objectives: customers focused or corporate by the tour operator.
    Tour Planning
  • The process of buiding on itinerary and identifying and selecting suppliers best suited to provide the services required. Builds up a schedule of destinations and activities.
    Itinerary development
  • The market variables, travel motivators and types of travelers discussed previously come into play here.
    Client profile
  • The market variable is matched with the destination characteristics in order to suit the product to the market.
    Destinations requested or proposed
  • The market variables also play an important roles here, as the duration will have to suit the clients profile.
    Duration
  • The type of accommodation depends primarily on the clients budgets.
    Category of accommodations
  • The number of meals to be included in the basic package.
    Meal Plan
  • Activities requested are for the Ad Hoc packages.
    Sightseeing or activities requested or suggested
  • This aspect is totally dependent on the destination's accessibility.
    Mode and class of transportations
  • These services refers to needs outside the usual and thise extraordinary requirement. Such us wheelchairs and dietary requirement.
    Ancillary Services
  • When requested, the cost of these are always prorated. Ex. Russian-speaking tour guide.
    Guide and/or tour escort services
  • This aspect is always subject to the concession.
    Number of free-of-charge (FOC) allowed or required
  • Tour Planning
    1. Client Profile
    2. Destinations requested or proposed
    3. Duration
    4. Category of accommodation
    5. Meal Plan
    6. Sightseeing or activities requested or suggested
    7. Mode and class of transport
    8. Ancillary Services
    9. Guide and/or tour escort services
    10. Number of Free of Charge (FOC) allowed or required
  • What are the 6 components of tour packages?
    Transportation
    Accommodations
    Meals
    Entertainment
    Activities
    Tour guide
    Object of the Trip
  • The rules for Itinerary planning:
    1. Avoid crisscrossing
    2. Avoid backtracking
    3. The lesser carrier used the more competitive and better airfare.
  • The process of DETERMINING the objectives
    Tour Planning
  • The process of BUILDING an itinerary
    Itinerary Development
  • The process of NEGOTIATING and collating
    Contracting Rates