· UNESCO: the set of distinctive spiritual, material, intellectual and emotional features of society or a social group, that encompasses, not only art and literature, but lifestyles, ways of living together, value systems, traditions, and beliefs.
· Fodor: the characteristic practices, institutions, and norms.
Intercultural differences:
· How societies differ on the various dimensions of the definition of culture used
· The study of intercultural differences has really only developed in the last 50 years
· It was first studied by management scholars to help managers deal with new cultural situations.
Strodtbeck and Kluckhohn identified six fundamental universal dilemmas:
1. Does a culture live in harmony with nature and environment or does it want to dominate it?
2. Is the culture focused on the past, present or future?
3. Is the culture task-oriented (doing) or relationship-oriented (being)?
Task-oriented culture emphasizes efficiency and accomplishment
Relationship-oriented culture prioritizes interpersonal connections and harmony
4. Is the culture more individual or collectivistic oriented?
Individual-oriented culture focuses on individual goals, autonomy, and independence
Collectivistic-oriented culture focuses on collective goals, interdependence, and group harmony
5. Is the culture more private or public with regard to space management?
6. Are people considered good or bad by definition?
Hofstede 1980:
· A Dutch researcher (1928-2020) working for the multinational IT corporation IBM: 1980, Culture’s consequences,
· His model incorporates 6 dimensions:
· 1 Power distance,
· 2 Individualism,
· 3 Uncertainty avoidance,
· 4 Masculinity,
· 5 Long Term Orientation (think about the consequences in 5 years or in 3 months (short- or long-term orientation)),
· 6 Indulgence vs restraint.
Hofstede’s dimensions:
· Power: UK and USA are medium-low
· Individualism: USA is high, UK medium high
· Uncertainty avoidance: USA is low, UKmedium low
· Masculinity: UK and USA are medium-low
· Long-term orientation: USA and UK are low
· Restraint: USA and UK are low
Richard Lewis 1996:
· When Cultures Collide (1996)
· Using 15 dimensions
- Talking vs. Listening
- Single vs. Multitasking
- Detail of planning
- Level of directness
- Display of feeling
- Mode of confrontation
- Loss of face
- Interruption
- Job vs. peopleoriented
- Facts vs. feelings
- Truth vs. Diplomacy
- Patience
- Body langage
- Who to go to
- Mixing of social and professional lives
· Collating the answers, he gets 3 typologies: Linear-active, Multi-active and Reactive.
Inglehart and Welzel1997 world values survey:
· Two dimensions
· 1 traditional vs secular-rational
· 2 survival vs self-expression
· Gives a world cultural map with 8 different clusters.
Trompenaars and Hampden-Turner 1998:
· 1998: Riding The Waves of Culture: Understanding Diversity in Global Business
· 1. Universalism versus particularism.
· 2. Individualism versus communitarianism.
· 3. Specific versus diffuse (professional/personal separation).
· 4. Neutral versus emotional.
· 5. Achievement (for what you do) versus ascription (people value for who you are, power, title, position).
· 6. Sequential time versus synchronous time.
· 7. Internal direction versus outer direction
The globe project 2004 :
· 2004: Culture, Leadership, and Organizations; The GLOBE Study of 62 Societies
Hofstede's 9 dimensions of cultural differences are:
Performance Orientation
Uncertainty Avoidance
In-Group Collectivism
Power Distance
Gender Egalitarianism
Humane Orientation (fair, friendly, kind to others)
Institutional Collectivism (collective distribution of resources and collective action)
Future Orientation
Assertiveness
· How present should the state be in the economy?
- Not much = USA
· In the USA the federal government is often viewed more as an economic problem than a solution
· But: it finances fundamental research!
- DARPA is behind many American entrepreneurial success stories.
- More = UK
· And remember that health care is nationalized in the UK : NHS
- National Health Service
· Taxation
- Should it be direct or indirect?
· No VAT in the USA: Some states apply sales taxes.
- Sources are corporate and personal income tax.
- USA therefore has high corporate tax rate!!!!!
· VAT in the UK and major source of financing
· France is quite similar to the UK
· VAT: value added tax
Finance
· Money that is used to fund projects for the future
· Take money from savers and provide it to agents that have economic projects
· Distinguish finance and speculation….
- Very important in the USA and UK
- New York and London are global financial centers
- Their stock market indices (S&P and FTSE) are the ones watched
- They have the two world financial newspapers
- Financial Times UK
- Wall Street Journal USA
- Portion of wealth in shares or stock market funds
- High in the USA
- Retirement by capitalization (invest in retirement funds)
- Major difference with France : par répartition= pay-as-yo-go
- Retirement funds are major American investors
- Have huge power
· The USA has the greatest entrepreneurial spirit
- See Silicon Valley
- Financial infrastructure to escort startups
· Venture capital
- The «create your own business » mindset
- But most startups fail...
SAM WALTON
l Why ?
- Founder of Walmart
- world’s largest retailer
and world’s largest corporation by sales !!!!
- Sales 2022 : $573b
- Profit 2022 : $14b (about 2 % profit margin)
- 2.1 million employees (includes part-time)
- 11K stores
BEGINNINGS
l Born in 1919 in Oklahoma
l Tough childhood during the Depression
l BA in Economics from the University of Missouri : interest in retail
l 18 months working for the big retailer JC Penney
l 1945-1962 : grew to own 16 variety stores in the southern Midwest
WALMART
l First Walmart in 1962 in Rogers, Arkansas
l Distinctive features
- Everything in one very big store
l Average 20K square meters
l =200*100
- Located outside of small cities
- Access by car : parking lots
- Low prices thanks to
l Low costs, thanks to
- Computerized inventory control
- Tough negotiation with suppliers
ARKANSAS
l Headquarters of the world’s largest corporation are in Bentonville, Arkansas
l A far cry from Silicon Valley and California
CARREFOUR
l Why ?
l France’s biggest retailer
l Sales 2022 : $91b
l Profit 2022 : $1.4b (margin=1.2%)
l Employees : 320K
l Stores: 12K
l Marcel Fournier (1926-1985)
l Takes over the family clothing store in Annecy
l 1960 : opens the first Carrefour in Annecy ( 850m2)
- The name combines a financier named Carret and Fournier
l 1963 : first store outside Paris
l 2009 : creation of Carrefour City inside cities
l 2016 : 1500 hypermarkets in the world
- About 50 % of Carrefour’s sales are outside France !!!
Unlike its French competitors
1215: Magna Carta - limitation of royal authority in favor of the barons (not the people)
1295: Model Parliament - included non-aristocrats and later formalized into the House of Commons
1648: Levellers - anti-royalist party during civil wars that created a progressive agreement of the people
Key principles of the UK's liberal government:
Freedom of religion
Frequent convening of new parliaments
Equality for all under the law
1649: Execution of King Charles I by the parliamentarians under Cromwell
Non-monarchial government in the UK until 1660
1679: Habeas corpus introduced to:
Guarantee fair trials
Prevent unlawful detention
Prevent abuse of power like Louis XIV's lettre de cachet