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MGT100
Wells Fargo
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Created by
Takeena Baig
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Cards (5)
Issue:
financial institution
evaluated based on the number of
average accounts
they have more accounts the
better
Wells Fargo
created
fake accounts
to meet the
quota
Were the CEO's actions ethical
YES
Never told the employees to do this
CEO's job
is for
the company to
do
well
- so
they have to do well
NO
Ceo never said
to
do this
but he set
targets
to incentivize this behaviour
only lower level employees were let go
Who's interest was the CEO most concerned with
Investors
, most amount of
stock
Himself
Least
concerned with
employees