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QC 101
12 quality system essentials (QSE's)
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Created by
Taylor Ferris
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Cards (16)
Organization
Structure
Quality planning
Communication
Customer
Service
Our communication with customers
Customer feedback
Opportunities for improvement
Facilities
and
Safety
OH&S
Facility Maintenance/ security
Emergency preparedness
Chemical Hygiene
Personnel
Training
Qualifications
SOPs
Confidentiality
HIPA
Health information protection act
Purchasing and Inventory
Contracts
Supplies and reagents
Inventory management
Equipment
Installation
Maintenance
Calibration
Service and repair
The
laboratory
block
Organization
Customer service
Facilities and safety
Personnel
Purchasing and inventory
Equipment
Process control
Quality control
Sample management
Method verification
Documentation and Record Keeping
Everything in the lab is documented for legal reasons
Information
Management
Lab information systems (LIS)
Confidentiality
Logs and records
Reports
The
work
block
7. Process control
8. Documents & Records
9. Information management
Occurrence
management
An error that should not have happened+
RRID- Recognizing, Reporting, Initiating, Documenting
Assessments
ISO
Accreditation Inspection
Proficiency Testing
Internal Assessments
Process
Improvement
PDSA- Plan, Do, Study, Act
Problem resolution
Risk assessment
Opportunities for improvement (OFIs)
The
performance
block
10. Occurrence Management
11. Assessments
12. Process Improvement