Blood test results are relied on by physicians for 70% of the diagnosis
Phlebotomy is the drawing of blood from a vein or through a cut in the skin
In the past, during the Stone Age, crude tools were used to puncture blood vessels to drain excess blood from the body
Hippocrates introduced the concept of good health being related to the balance of body "humors" which include blood, phlegm, black bile, and yellow bile
Bloodletting is the process of removing blood from the body
During the Middle Ages, surgery was considered a trade, and barbers performed bloodletting and other surgical duties
In the 17th to early 18th century, anyone claiming medical training could perform phlebotomy
Venesection involves cutting a vein with a sharp instrument to release blood
Lancet is a tool used for cutting veins during venesection, approximately 10mL in size
Capillaries are a series of parallel lancets or a fleam used to open a vein or artery to remove a large amount of blood
Leeching involves placing a drop of milk or blood on a patient's skin
Phlebotomists are trained in various techniques to obtain blood for laboratory testing or blood donations
National Accrediting Agency for Clinical Laboratory Science (NAACLS) grants approval to programs meeting established educational standards
Certificate of completion indicates successful completion of a program or course in a specific technical area
National certification is a voluntary process where individuals can obtain proof of mastering fundamental competencies in areas like phlebotomy
Licensure is an official document granting legal permission to work in a particular health profession
Continuing Education (CE) updates the knowledge or skills of health professionals
Gender Identity refers to being male, female, both, or neither
Gender Expression is how one's gender is shown to others
Cisgender individuals have a gender identity corresponding to their biological self
Transgender or trans individuals do not correspond with their birth sex
Nonbinary or agender individuals do not identify as male or female
Preferred name or chosen name is used instead of legal name
Dead name is the birth name of a transgender person who has changed their name
Pronouns are used to identify or refer to someone
Self-Confidence is trusting one's personal judgment
Integrity is honesty and consistency regardless of circumstances
Compassion involves concern and understanding others' experiences
Self-Motivation is being stimulated in the workplace regardless of the task
Dependability is taking personal responsibility for actions
Ethics are moral principles governing conduct and distinguishing between right and wrong
Code of ethics is a system of policies or principles
Ethical behavior conforms to a standard of right and wrong conduct to avoid harming patients
American Hospital Association (AHA) publishes a statement of patient rights and responsibilities
Confidentiality ensures all patient information remains private
Health Insurance Portability and Accountability Act (HIPAA) requires patient consent before disclosing medical information
Communication involves exchanging or transmitting information
Active listening ensures the listener interprets the speaker's message accurately
Empathy involves identifying with the feelings or thoughts of another person
Trust is the belief that health professionals are performing their job responsibilities