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Cards (234)

  • Ownership and control
  • Sole trader:
    • Also known as a sole proprietor
    • Single owner of a business who makes all decisions
    • Has unlimited liability
    • Not much capital needed to start up, but can make it harder for the business to grow
    • May suffer from disadvantages such as lack of economies of scale and specialisation/division of labour
    • Aims may not just be to make a profit, but also to have the desired lifestyle or just to survive
    • Lack of continuity if the owner dies
  • Partnership:
    • Agreement between two or more people to own and take responsibility for a business
    • Shares ownership, liability, profit, decisions, jobs, knowledge, and skills
    • Deed of partnership includes details on money put in, profit sharing, responsibilities, and ending the partnership
    • Unlimited liability
    • Lack of continuity if a partner dies
    • More capital than sole traders, aim may be to expand
    • Disagreements between partners may make decision-making difficult
    • Person who does the most work may not get the greatest reward
  • Limited companies:
    • Private limited companies (Ltd) and public limited companies (Plc)
    • Shares in private limited companies cannot be sold to the general public
    • Get capital by issuing shares
    • Limited liability
    • Legal entity
    • Public limited companies can sell shares on the stock exchange
    • Divorce of ownership and control
  • Franchises
  • Franchise:
    • Company sells the right to use their name and sell their goods and services
    • Franchisee buys the right and pays a fee to the franchiser
    • Franchisee has less risk and lower costs, but less control
    • Pays a royalty on the year's turnover
    • Many well-known brands are franchises
  • Public sector organisations:
    • Owned by the government and run on behalf of the people
    • Examples include the Army, the BBC, and the Post Office
    • Some services are public sector because they are considered vital
    • Privatisation means putting public sector organisations into private hands
    • Nationalisation means taking a private business into public ownership
  • Stakeholders:
    • People or organisations with a financial interest in a business
    • Owners' usual objectives are survival, profit, and growth
    • Early objectives may be to penetrate the market and break even
    • Objectives usually change to making or increasing profit after the first year
  • After the early years, businesses may wish to expand to maximize sales and profit
    • Sole traders may be more interested in satisfying rather than maximizing profit
    • Managers may have the same objectives as owners or want to increase their own status
    • Suppliers want reliable businesses for repeat orders
    • Employees want reasonable pay and good, safe working conditions
  • Stakeholders in a business include:
  • Owners who want to reduce costs and increase profits
  • Employees who want reasonable pay, good working conditions, and job security
  • Creditors who want to be paid the money owed to them
  • Customers who want a good product, value for money, and after-sales service
  • Conflicts in objectives:
  • Employees want more pay
  • Owners want to reduce costs
  • Customers want low prices
  • Suppliers want to be paid on time
  • Customers want a high-quality product
  • Objectives and Growth:
  • A business can be measured in size by sales turnover, market share, number of employees, value of the business, and number of locations it covers
  • Growth can lead to economies of scale, market domination, and can be achieved through internal or external methods
  • External growth can be through mergers or take-overs
  • Monopoly is when a firm controls a large part of the market and can set prices
  • Recruitment and Selection:
  • Recruitment and selection is about finding and choosing the best employees for an organization
  • Advertising for jobs can be done internally, externally, at job centers, local radio, newspapers, etc.
  • Candidates may need to write a letter of application, fill in an application form, provide references, and possibly a CV
  • Shortlisting candidates for interviews involves studying application forms and selecting based on job criteria
  • Training:
  • Training is important for introducing new employees, explaining dangers in the workplace, motivating employees, and improving efficiency
  • Training can be on-the-job or off-the-job, with on-the-job being cheaper and more relevant
  • Induction training introduces new employees to the business, workplace, and job
  • Motivation:
  • Motivation encourages workers to work harder and be more efficient
  • Maslow's hierarchy of needs includes survival, security, social needs, status, and self-actualization
  • Herzberg identified motivators like doing a job well, trust, responsibility, appreciation, and promotion
  • Hygiene factors are things that demotivate if not present, such as pay and good working conditions
  • Reasons for companies wanting to motivate their workers:
    • To increase productivity
    • To improve job satisfaction
    • To reduce absenteeism
    • To decrease staff turnover