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NSTP 2
Lesson 2
Key Characteristics of an Effective Team
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Cards (7)
Key Characteristics of
Effective Teams
:
Clarity of purpose:
The
purpose
of the team must be clearly
defined
in
concrete
and
measurable
objectives
Effective teams know how their
work contributes
toward an
organizational goal
The
team leader
reminds members of how each team member
makes business success
possible
Good communication
:
Open
and
accurate communication
between
team members
and between the
team
and the
larger organization
is
critical
Communication involves establishing
roles
, making
plans
, and following
standard business protocols
and
procedures
Positive
role for
conflict
:
Effective teams
use
conflict
to improve
decision-making
and
problem-solving
processes
Accountability
and
commitment
:
Each
team member understands their role
and takes
responsibility
for their
actions
Team members
take
proactive measures
to complete
tasks
and
alert management
when
problems
arise
Members
are
committed
to achieving the
team's purpose
and demonstrate the
behavior
needed to meet
goals
Team members
have the
authority
to do what is
necessary
without
constant checking
Incentives
and
rewards
are given on both
individual
and
team bases
Shared leadership:
Effective team members are willing to
assume leadership roles
when appropriate
Shared leadership
reinforces
shared responsibility
, increases
morale
, and improves
team performance
Positive
group dynamics:
Interpersonal relationships
in effective teams are built on
trust
,
respect
,
honesty
, and
acceptance
Conflict
may occur, but a
positive
group dynamic focuses the
conflict productively