People's lived experience of Kendal over time

• Local insider POSITIVE experiences of Kendal:

  • Old buildings still retained
  • still original but with features catering for majority e.g. chain stores
  • thriving town centre
  • unique
  • yard system effective
• Local insider NEGATIVE experiences of Kendal:

  • shop closures
  • cheap shops
  • needs more big shops
  • struggling
  • not enough investment
  • too many charity shops
  • becoming more expensive > high rents and rates
• Visitor outsider POSITIVE experiences of Kendal:

  • buildings well kept
  • independent shops and variety
  • historic characteristics
  • high fronted buildings
  • original lampposts link back to heritage
  • traditional
  • friendly locals
• Visitor outsider NEGATIVE experiences of Kendal:

  • not retained orginality
  • lacks atmosphere
  • market is failing not enough stalls
  • more chain stores > not independent
  • lots of traffic
  • Kirkland unpleasant and dirty
  • too many betting shops