marketing analysis

Cards (50)

  • <S>:Analyzing customer preferences allows marketers to better understand their needs and motivations, thereby enabling more effective product development, pricing strategies, and marketing communications.
  • Elasticity of demand measures the responsiveness of the quantity demanded of a good or service to a change in its price, income, or promotion
  • Price Elasticity of Demand (PED) measures the responsiveness of quantity demanded to a change in the price of the product
  • PED formula: PED = (% Change in Quantity Demanded) / (% Change in Price)
  • If PED > 1, demand is elastic; if PED < 1, demand is inelastic; if PED = 1, demand is unit elastic
  • Businesses use PED to determine the impact of a price change on revenue
  • Income Elasticity of Demand (YED) measures the responsiveness of quantity demanded to a change in income
  • YED formula: YED = (% Change in Quantity Demanded) / (% Change in Income)
  • If YED is positive, the good is a normal good; if YED is negative, the good is an inferior good
  • Businesses use YED to determine the impact of income changes on the demand for their products
  • Promotional Elasticity of Demand (PEDP) measures the responsiveness of quantity demanded to a change in promotional activities
  • PEDP formula: PEDP = (% Change in Quantity Demanded) / (% Change in Promotional Activity)
  • If PEDP is positive, the promotional activity has increased demand; if PEDP is negative, the promotional activity has decreased demand
  • Businesses use PEDP to determine the impact of promotional activities on the demand for their products
    • Behavioral factors: Factors like habits, brand loyalty, and consumer preferences can influence the elasticity of demand, not always captured by traditional measures
    • Production constraints: Elasticity of demand assumes firms can adjust production in response to demand changes, which may not be possible due to constraints or limitations
  • Limitations of elasticity measurement:
    • Assumptions: Elasticity of demand assumes all other factors affecting demand remain constant, which is not always true in reality
    • Time period: Elasticity of demand may differ over different time periods, with short-run elasticities differing from long-run elasticities
    • Availability of substitutes: Elasticity of demand assumes substitutes are readily available, which may not be the case for all products or services
    • Measurement errors: The accuracy of elasticity estimates depends on the reliability of data and assumptions made in the calculation, introducing measurement errors
    • Variability: Elasticity estimates may vary across different market segments like geographic regions, income levels, or age groups
    • Limited applicability: The concept of elasticity may not apply to all products and services, especially essential items or those with no close substitutes
  • Product development is the process of creating and introducing new products or services into the market
  • The stages of product development include:
    • Ideation
    • Screening
    • Concept development
    • Design and development
    • Testing and validation
    • Launch
  • Ideation is the first stage of product development, involving generating new ideas for products or services from various sources like employees, customers, suppliers, and competitors
  • Screening stage evaluates ideas for feasibility, profitability, and alignment with the organization's objectives to identify the most viable ones for further development
  • Concept development stage further develops viable ideas into detailed concepts, defining the target market, product features, benefits, and marketing strategy
  • Design and development stage involves prototyping, testing, and refining the product until it meets quality standards
  • Testing and validation stage ensures the product meets required specifications and quality standards through various tests and trials
  • Launch stage involves creating a marketing strategy to promote and sell the product or service to the target market
  • Sources of new ideas for product development:
    • Customers: Provide feedback on needs and preferences
    • Competitors: Studying competitors' products to identify market gaps
    • Research and development: Leads to new product ideas and innovations
    • Employees: Offer insights based on industry knowledge and experience
  • Research and Development (R&D) is the process of investigating and developing new products, services, or processes, or improving existing ones
  • R&D is important in product development because it allows companies to:
    • Create new products meeting customer needs
    • Improve existing products
    • Stay ahead of competitors
  • R&D enables companies to innovate and develop new technologies, products, and processes to:
    • Increase efficiency
    • Reduce costs
    • Improve product quality
  • By investing in R&D, companies can:
    • Create new revenue streams
    • Diversify their product portfolio
  • R&D helps companies to adapt to market changes, respond to trends, and meet customer demands
  • R&D assists companies in maintaining or enhancing their brand image, reputation, and credibility as innovative organizations
  • Sales forecasting is the process of predicting future sales revenue based on historical sales data, market trends, and other relevant factors
  • It helps companies determine the expected demand for their products or services, estimate future revenues and profits, and allocate resources accordingly
  • Sales forecasting impacts decision-making within a company by helping businesses to:
    • Plan production and inventory levels
    • Develop marketing strategies
    • Allocate resources
    • Make strategic decisions
  • Methods of Sales Forecasting:
    • Time Series Analysis
    • Qualitative Sales Forecasting
  • Time Series Analysis involves analyzing historical data to identify patterns and trends over time
  • One technique in time series analysis is the four-period centred moving average method:
    • Calculate the average of sales data for a given time period
    • "Smooth" the data by taking the average of the previous two and next two periods
  • Advantages of the four-period centred moving average method:
    • Simple to use and understand
    • Identifies trends and patterns
    • Smoothes out fluctuations for a more accurate forecast
  • Limitations of the four-period centred moving average method:
    • Assumes historical patterns will continue
    • May not account for sudden changes or unexpected events
    • Less accurate for long-term forecasts
  • Qualitative Sales Forecasting:
    • Predicts future sales based on expert opinions, market research, and non-quantitative data
    • Used when historical sales data is unavailable or when the future environment is uncertain