<S>:Analyzing customer preferences allows marketers to better understand their needs and motivations, thereby enabling more effective product development, pricing strategies, and marketing communications.
Elasticity of demand measures the responsiveness of the quantity demanded of a good or service to a change in its price, income, or promotion
Price Elasticity of Demand (PED) measures the responsiveness of quantity demanded to a change in the price of the product
PED formula: PED = (% Change in Quantity Demanded) / (% Change in Price)
If PED > 1, demand is elastic; if PED < 1, demand is inelastic; if PED = 1, demand is unit elastic
Businesses use PED to determine the impact of a price change on revenue
Income Elasticity of Demand (YED) measures the responsiveness of quantity demanded to a change in income
YED formula: YED = (% Change in Quantity Demanded) / (% Change in Income)
If YED is positive, the good is a normal good; if YED is negative, the good is an inferior good
Businesses use YED to determine the impact of income changes on the demand for their products
Promotional Elasticity of Demand (PEDP) measures the responsiveness of quantity demanded to a change in promotional activities
PEDP formula: PEDP = (% Change in Quantity Demanded) / (% Change in Promotional Activity)
If PEDP is positive, the promotional activity has increased demand; if PEDP is negative, the promotional activity has decreased demand
Businesses use PEDP to determine the impact of promotional activities on the demand for their products
Behavioral factors: Factors like habits, brand loyalty, and consumer preferences can influence the elasticity of demand, not always captured by traditional measures
Production constraints: Elasticity of demand assumes firms can adjust production in response to demand changes, which may not be possible due to constraints or limitations
Limitations of elasticity measurement:
Assumptions: Elasticity of demand assumes all other factors affecting demand remain constant, which is not always true in reality
Time period: Elasticity of demand may differ over different time periods, with short-run elasticities differing from long-run elasticities
Availability of substitutes: Elasticity of demand assumes substitutes are readily available, which may not be the case for all products or services
Measurement errors: The accuracy of elasticity estimates depends on the reliability of data and assumptions made in the calculation, introducing measurement errors
Variability: Elasticity estimates may vary across different market segments like geographic regions, income levels, or age groups
Limited applicability: The concept of elasticity may not apply to all products and services, especially essential items or those with no close substitutes
Product development is the process of creating and introducing new products or services into the market
The stages of product development include:
Ideation
Screening
Concept development
Design and development
Testing and validation
Launch
Ideation is the first stage of product development, involving generating new ideas for products or services from various sources like employees, customers, suppliers, and competitors
Screening stage evaluates ideas for feasibility, profitability, and alignment with the organization's objectives to identify the most viable ones for further development
Concept development stage further develops viable ideas into detailed concepts, defining the target market, product features, benefits, and marketing strategy
Design and development stage involves prototyping, testing, and refining the product until it meets quality standards
Testing and validation stage ensures the product meets required specifications and quality standards through various tests and trials
Launch stage involves creating a marketing strategy to promote and sell the product or service to the target market
Sources of new ideas for product development:
Customers: Provide feedback on needs and preferences
Competitors: Studying competitors' products to identify market gaps
Research and development: Leads to new product ideas and innovations
Employees: Offer insights based on industry knowledge and experience
Research and Development (R&D) is the process of investigating and developing new products, services, or processes, or improving existing ones
R&D is important in product development because it allows companies to:
Create new products meeting customer needs
Improve existing products
Stay ahead of competitors
R&D enables companies to innovate and develop new technologies, products, and processes to:
Increase efficiency
Reduce costs
Improve product quality
By investing in R&D, companies can:
Create new revenue streams
Diversify their product portfolio
R&D helps companies to adapt to market changes, respond to trends, and meet customer demands
R&D assists companies in maintaining or enhancing their brand image, reputation, and credibility as innovative organizations
Sales forecasting is the process of predicting future sales revenue based on historical sales data, market trends, and other relevant factors
It helps companies determine the expected demand for their products or services, estimate future revenues and profits, and allocate resources accordingly
Sales forecasting impacts decision-making within a company by helping businesses to:
Plan production and inventory levels
Develop marketing strategies
Allocate resources
Make strategic decisions
Methods of Sales Forecasting:
Time Series Analysis
Qualitative Sales Forecasting
Time Series Analysis involves analyzing historical data to identify patterns and trends over time
One technique in time series analysis is the four-period centred moving average method:
Calculate the average of sales data for a given time period
"Smooth" the data by taking the average of the previous two and next two periods
Advantages of the four-period centred moving average method:
Simple to use and understand
Identifies trends and patterns
Smoothes out fluctuations for a more accurate forecast
Limitations of the four-period centred moving average method:
Assumes historical patterns will continue
May not account for sudden changes or unexpected events
Less accurate for long-term forecasts
Qualitative Sales Forecasting:
Predicts future sales based on expert opinions, market research, and non-quantitative data
Used when historical sales data is unavailable or when the future environment is uncertain