Applied

• Reduce Operational Cost

  The use of information technology can replace the role of human in performing some routine tasks.
• Reduce Workload of Staff

  Some IT applications are also designed to reduce the staff's workloads by assisting them in performing their job duties.
• Increase Efficiency

  As customers always expect quick services to be provided by the service staff, some applications have been specifically designed to simplify some time-consuming procedures
• Increase Revenue

  IT applications also facilitate new services to customers (E.g the in-room entertainment system allows customers to enjoy movies and video games while they are staying in the guest rooms. It helps the hotel to generate extra sources of income if such a system is installed.
• IT includes a combination of hardware and software used together to perform the essential functions people need and use every day.
• Access and Share Information

  Computers and some hotel interfaces enable sharing of information among departments.
• Achieve Better Planning and Management

  Customer information, including their preferences and consumption records are kept in the customer database.
• Lack of Knowledge of Top Management Without much IT training in their work experiences, top management normally has limited knowledge of the most updated IT being applied in the accommodation sector.
• Huge Investment Cost Although the applications of IT may improve the service efficiency and lower down the operational cost in the long run, some applications may involve huge investment in installation and long-term maintenance.
• Resistance to Change of Personnel There are two potential problems to be faced by the existing staff worked in the accommodation sector.
• The costs mentioned above can be reduced by using WWW in tourism business.
• The internet is a massive network of networks, a networking infrastructure
• The internet is a massive network of networks, a networking infrastructure. It was conceptualized during 1969 by the Advanced Research Projects Agency (ARPA)
• The World Wide Web, or simply web, is much newer compared to the Internet and was initialized during the 1990s
• The World Wide Web is a collection of web pages linked together with hypertext links.
• The web uses the Hyper Text Transfer Protocol (HTTP), only one of the languages spoken over the internet, to transmit data
• Alternatively, the Internet can be viewed as a big book-store
• Web can be viewed as collection of books on that store.
• At a high level, we can even think of the Internet as hardware and the Web as software.
• Internet - year of origin 1969, though opening of the network to commercial interest began only in 1988
• Web estimated year origin 1993
• Internet first version name ARPANET
• Web first name version NSFnet
• Internet - hardware
• Web - software
• Protocols - information that travel over internet